Parking Enforcement Officer

Position Summary

Perform a variety of duties involved in the enforcement of City parking ordinances; coordinate assigned activities with other City departments and outside agencies and perform related work as required.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential and Supplemental Functions

ESSENTIAL FUNCTIONS: Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

• Enforce City parking ordinances code; issue citations or notices for violations utilizing assigned equipment; investigate various parking issues as needed; appear in court to defend contested citations as necessary.
• Enforce parking restrictions; mark vehicles parked in time zones; cite vehicles exceeding time limits.
• Prepare and maintain records and reports on violations and actions taken.
• Report broken and/or malfunctioning parking meters and missing or faded on-street parking signage.
• Apply and remove vehicle boots or other immobilization devices.
• Adhere to safe work practices and procedures.
• Support Albuquerque Police Department with various issues to include but not limited to traffic control, verify stolen vehicles and accidents.
• As directed by a supervisor, transport items to/from administrative offices; conduct daily mail run to Metropolitan Court and pick up citations from Albuquerque Police Department.

• Respond to and resolve citizen inquiries and complaints.
• Perform related duties and responsibilities as required.

Minimum Education, Experience And Additional Requirements

High school diploma or GED; and

Two (2) years of parking operations, security, or customer service experience.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire

Possession of a City Operator's Permit (COP) within six (6) months from date of hire.

Possession of a valid National Crime Information Center (NCIC) Certification, or ability to obtain within six (6) months from date of hire.

Working Conditions

Environmental:
Travel from site to site; exposure to noise, dust, fumes, gases and inclement weather conditions; work in inclement weather conditions; significant walking on a daily basis and exposure to potentially hostile environments.

Physical:
Essential and supplemental functions may require maintaining physical condition necessary for walking, standing, or sitting for prolonged periods of time; and operating motorized equipment and vehicles.