What are the responsibilities and job description for the Microscope Service Technician position at Munday Scientific Instrument Service?
Company Description Munday Scientific Instrument Service LTD is a specialized microscope service and repair company serving North Carolina, South Carolina, Virginia, and the Northeast. The organization works with all major microscope brands and is an authorized service provider for Olympus and Nikon instruments. In addition to on-site service and repairs, the company supplies replacement parts, bulbs, burners, and lamps compatible with most microscopes and lamphouses. Munday Scientific also offers a wide selection of refurbished microscopes and lab equipment, supporting laboratories and research facilities with reliable, cost-effective solutions.
Role Description The Microscope Service Technician is a full-time, on-site role based in Sanford, NC. This position is responsible for performing routine and complex maintenance and repair on a wide range of microscopes and related lab equipment. Day-to-day tasks include diagnosing issues, conducting troubleshooting, replacing parts, calibrating instruments, and ensuring equipment meets performance standards. The technician will travel to customer locations as needed, provide field service support, document all service activities, and communicate clearly with customers about findings, repairs, and recommended preventive maintenance. The role also involves maintaining inventory of parts and tools, adhering to safety protocols, and supporting overall service quality and efficiency.
Qualifications
Role Description The Microscope Service Technician is a full-time, on-site role based in Sanford, NC. This position is responsible for performing routine and complex maintenance and repair on a wide range of microscopes and related lab equipment. Day-to-day tasks include diagnosing issues, conducting troubleshooting, replacing parts, calibrating instruments, and ensuring equipment meets performance standards. The technician will travel to customer locations as needed, provide field service support, document all service activities, and communicate clearly with customers about findings, repairs, and recommended preventive maintenance. The role also involves maintaining inventory of parts and tools, adhering to safety protocols, and supporting overall service quality and efficiency.
Qualifications
- Candidates should possess strong Maintenance & Repair skills, including hands-on experience with precision instruments or technical equipment.
- Candidates should possess Troubleshooting skills to diagnose mechanical, optical, and basic electrical issues in microscopes and related devices.
- Candidates should possess Field Service experience, including working at customer sites and managing service visits effectively.
- Candidates should possess Customer Service skills to communicate clearly, provide status updates, and ensure a professional, respectful experience.
- Candidates should possess general Maintenance skills, including preventive maintenance, cleaning, calibration, and documentation of service activities.
- Ability to read and interpret technical manuals and schematics; basic understanding of optics and electronics is highly beneficial.
- Strong attention to detail, manual dexterity, and the ability to work safely with small components and delicate instruments.
- Valid driver’s license and willingness to travel within the service region as needed.
- Prior experience in microscope repair, medical equipment service, or technical field service is preferred but not required.