What are the responsibilities and job description for the Internal Communication Specialist position at Mumba Technologies, Inc.?
Communications, Culture, and Community team connects employees to the company, their work, and to each other so they can meaningfully contribute to and grow shared success.
Through timely, transparent, and strategic communications, we help 29,000 global employees understand and align with the company’s vision, mission, strategy, and priorities—fostering pride in the impactful products and innovations they help create and deliver.
About the Role
As an Internal Communications Specialist, you will help shape and execute communication campaigns that keep employees informed, engaged, and aligned with business goals.
You will support HR (People & Places), Legal, Compliance, and other functional teams by translating key initiatives into clear, compelling content that drives awareness, action, and alignment.
This is a global role focused on enterprise-wide employee communications and campaigns. Flexible working hours may be required to effectively collaborate across time zones.
While the primary focus of the role is supporting global initiatives, the successful candidate may also contribute to US communications, employee storytelling, and other regional campaigns based on business needs and team priorities.
You will report to the Senior Manager, Campaigns and Storytelling, and work closely with colleagues across the Communications, Culture, and Community team.
This role is ideal for a strategic communicator who thrives on translating complex topics into employee-centered storytelling across various formats and channels. You’ll contribute to a positive, inclusive employee experience and help employees understand how their work connects to broader strategy and purpose.
Key Responsibilities
- Craft and deliver employee communications for global programs, announcements, and campaigns.
- Support enterprise and US-focused initiatives by developing content for multi-channel communications, including email, intranet, digital signage, talking points, video scripts, and more.
- Build strategic communication plans in partnership with cross-functional stakeholders from HR, Legal, Compliance, and other organizations.
- Participate in editorial planning, campaign brainstorms, and content reviews.
- Maintain consistency in tone, voice, and messaging that reflects values and brand.
- Apply feedback and data insights to continuously improve messaging effectiveness.
- Ensure communication materials are accessible and inclusive for global audiences.
- Stay informed on best practices in internal communications, storytelling, and employee engagement.
About You
- You are a strong and versatile writer who can simplify complex information without losing nuance.
- You think strategically and execute creatively, with a passion for purpose-driven storytelling.
- You are proactive, organized, and capable of managing multiple projects simultaneously.
- You thrive in a fast-paced, matrixed environment with a global reach.
- You understand how to tailor content to diverse audiences across regions and functions.
- You are collaborative, adaptable, and open to feedback and new ideas.
Experience and Qualifications
- 3–5 years in internal communications, corporate communications, or employee engagement—preferably within a global and/or large-scale organization.
- Demonstrated ability to build strong working relationships with subject matter experts, leaders, and other communicators.
- Experience managing communications for HR, Legal, or Compliance topics is a plus.
- Proven abilities in Microsoft 365, including Teams, SharePoint, and PowerPoint, or equivalent communications creation and publishing platforms.
- Strong editing, proofreading, and project management skills.
- Familiarity with metrics and tools to measure communication effectiveness.
Preferred Experience
- Experience in visual design, including creating videos or graphics using applications such as Adobe Creative Suite.