What are the responsibilities and job description for the Youth Programs Lead II position at Multnomah Athletic Club?
Multnomah Athletic Club is more than Portland’s most legendary hub of sports and socializing. It’s like a small city unto itself. Where else can you find four restaurants, three pools, a climbing gym, state-of-the-art studios and fitness suite, a complex of racquet sport courts, massage offerings, a boutique, plus a grand ballroom and variety of events spaces all in one place? To say that every employee of MAC has room to move is an understatement almost as big as MAC’s 600,000 square feet of recreational possibilities.
Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more.
The Role
Do you thrive in a fun, fast-paced environment where creativity, leadership, and kid-centered care collide? We are currently looking for a wonderful Youth Programs Lead II (full-time) who would be supervising an active play space for children infant to 6 years old. You’ll help design, lead, and elevate unforgettable experiences while ensuring safety, fun, and development are at the core of every interaction. As a go-to leader for both staff and families, you’ll be hands-on in managing day-to-day operations, mentoring staff, and maintaining high-quality programming that aligns with our club’s values and standards. If you’re passionate about child development, thrive in a collaborative setting, and lead with positivity—this role is for you.
This is a full-time, fully on-site role at our club in Portland, OR. The shift for this role is Monday-Friday during the hours of 8:30 pm - 5:30 pm. and also be available for Family Friday events that extend to 8 pm.
What You’ll Do
- Design & Implement Youth Programs: Create age-appropriate, engaging activities for the Indoor Playground, Junior Lounge, Junior Night Out, Family Fridays, and Summer Camps.
- Lead with Purpose: Supervise, support, and mentor Youth Program Leads and Attendants, conduct weekly team meetings, performance reviews, and corrective actions when needed.
- Foster an Inviting Environment: Greet and engage children and their families warmly, manage daily check-ins/outs, and ensure a clean, safe, and welcoming space.
- Keep It Running Smoothly: Manage scheduling, coverage, and staff breaks to maintain proper adult-to-child ratios and support seamless program operation.
- Stay Organized: Oversee registrations, billing, purchasing, and supply organization, while maintaining clear communication across teams.
- Elevate the Member Experience: Communicate regularly with families via phone, email, and social media updates; respond promptly to feedback and questions.
- Stay Compliant & Trained: Adhere to club policies and safety protocols, participate in required training, and assist with monthly emergency drills.
- Represent the Mission: Promote a culture of inclusion, safety, and community, embody the values of the club at all times.
- Other duties as assigned.
What You’ll Bring
- Experience & Education: Associate degree in early childhood education or equivalent experience. Prior leadership experience in youth programming strongly preferred.
- Certifications: Current CPR/First Aid and Recognizing & Reporting Child Abuse & Neglect (or willing to obtain within 90 days).
- Leadership Skills: Proven ability to guide teams with professionalism, empathy, and clarity; capable of giving effective feedback and handling conflict constructively.
- Communication Excellence: Strong verbal and written communication skills with confidence in email, social media, and parent-facing correspondence.
- Tech Savvy: Comfortable with Microsoft Office (Outlook, Excel, Word) and using scheduling or registration software.
- Energy & Strength: Ability to lift children and equipment up to 50 lbs., set up and store toys and materials daily - including large bounce houses.
- Positive Attitude: Enthusiastic, dependable, and approachable, with a genuine passion for working with children and delivering top-notch service.
- Flexibility: Availability for occasional evenings and weekends with at least 2 weeks’ advance notice.
What You'll Gain
At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:
- Full-time employees: Enjoy medical, dental, and vision insurance.
- Facility access: Free access to our exercise room and classes, climbing gym, and pools.
- Convenience: Free parking and discounted public transportation passes.
- Retirement: Participate in our 401(k) program with an employer match.
- Well-being: Access our Employee Assistance Program (EAP) and the Headspace wellness app for free.
- Perks: Enjoy discounts on club services and meals.
If you’re passionate about working with children and thrive in a dynamic, fast-paced environment, we’d love to hear from you! Apply now to join our Youth Programs team and help create a fun, safe, and enriching environment for young people at the MAC. #LI-On
The Multnomah Athletic Club is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.