What are the responsibilities and job description for the Restaurant Server position at Multnomah Athletic Club?
Multnomah Athletic Club is more than Portland’s most legendary hub of sports and socializing. It’s like a small city unto itself. Where else can you find four restaurants, three pools, a climbing gym, state-of-the-art studios and fitness suite, a complex of racquet sport courts, massage offerings, a boutique, plus a grand ballroom and variety of events spaces all in one place? To say that every employee of MAC has room to move is an understatement almost as big as MAC’s 600,000 square feet of recreational possibilities.
Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more.
The Role
As a Restaurant Server, you will play a pivotal role in ensuring our members and guests enjoy a prompt, positive, and service-driven dining experience. Your adaptability and willingness to work in multiple restaurant outlets based on need will be essential.
What You'll Do
At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:
The Multnomah Athletic Club is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more.
The Role
As a Restaurant Server, you will play a pivotal role in ensuring our members and guests enjoy a prompt, positive, and service-driven dining experience. Your adaptability and willingness to work in multiple restaurant outlets based on need will be essential.
What You'll Do
- Deliver Exceptional Service: Ensure members and guests receive enthusiastic, prompt, and service-driven dining experiences.
- Be a Team Player: Assist teammates whenever needed, contributing to a dynamic and hardworking team environment.
- Maintain a Positive Attitude: Display a fresh, optimistic, and amiable demeanor to serve members and guests exceptionally.
- Multi-task Efficiently: Think quickly on your feet and manage larger sections effectively.
- Arrive Prepared: Start work on time in complete uniform, ready to greet members and guests.
- Maintain Professionalism: Uphold a clean and professional appearance at all times.
- Complete Duties: Perform all assigned side work, cleaning projects, and opening/closing duties.
- Attend Meetings Punctually: Demonstrate consistent, punctual attendance for daily shift meetings and communicate new information to members and guests.
- Follow Service Guidelines: Provide service as outlined in the Food Service Manual and Steps of Service Timeline, ensuring timing standards are met.
- Engage with Guests: Make verbal and/or visual contact with all tables in your section.
- Comply with Safety Policies: Adhere to all Club safety policies and procedures, reporting unsafe conditions and workplace injuries to a supervisor.
- Memorize Menu Items: Be able to describe at least three main ingredients and the method of preparation for each menu item.
- Participate in Training: Engage in all club-related training classes.
- Experience: Minimum of two years of serving experience.
- Certifications: Valid food handler’s and OLCC permits.
- Etiquette Knowledge: Familiarity with proper etiquette for removing dishes and utensils from tables.
- Customer Service Excellence: Demonstrated excellence in customer/guest service.
- Professional Interaction: Ability to interact with members and guests in a professional and courteous manner.
- Menu Knowledge: Ability to memorize menu items, including main ingredients and preparation methods.
- Physical Ability: Ability to perform the essential job functions, including consistent walking, standing, and talking, as well as lifting up to 25 lb. and using trays for carrying items.
- Flexibility: Willingness and ability to work long hours, including evenings, weekends, and holidays.
At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:
- Full-time employees: Enjoy medical, dental, and vision insurance.
- Facility access: Free access to our exercise room and classes, climbing gym, and pools.
- Convenience: Free parking and discounted public transportation passes.
- Retirement: Participate in our 401(k) program with an employer match.
- Well-being: Access our Employee Assistance Program (EAP) for free.
- Perks: Enjoy discounts on club services and meals.
The Multnomah Athletic Club is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
