What are the responsibilities and job description for the Field Service Technician- Kansas position at MULTIVAC USA?
MULTIVAC, a Leading Worldwide Provider of Industrial Packaging and Processing Machinery, is Seeking Traveling Field Technicians throughout: Kansas, Missouri, Iowa, Nebraska, and Oklahoma
Benefits of working as a MULTIVAC Field Technician:
- Stability --> Industry leader and well-established organization in an essential market
- Career Advancement --> Structured career development and advancement opportunities
- Fringe Benefits --> Annual profit-sharing bonus; per diem allowance; industry leading medical, dental, & vision benefits; flexible spending accounts; 401K match with immediate vesting; student debt assistance program; tuition reimbursement; employer-paid life insurance and disability coverage; paid training
- Team Culture --> Collaborative atmosphere with a strong knowledge base, extensive training, & advanced tech
- Veteran Friendly --> Large veteran and active military employee population
- Perks --> Company car with insurance, maintenance and fuel card; regular availability of overtime; Double time for weekend work; generous PTO; volunteer time off; 10/4 or 5/2 schedules; travel points for personal use; all tools and equipment provided
Essential Duties and Responsibilities:
- Troubleshoot or install complex, customized packaging and processing equipment at customer facilities. Repair equipment to customer specifications quickly and efficiently, addressing high level challenges with mechanical, electrical, pneumatic, and robotic systems.
- Conduct training for customers on the safe operations of equipment, maintenance, and parts ordering. Ensure customers are comfortable with operational and safety procedures of their equipment.
- Complete service documentation of repairs made and submit related trip expenses.
This is a traveling position with overnight stays required most workdays. Technicians will be on one of the following schedules as determined by management: 10 consecutive days on/4 consecutive days off, or Monday-Friday with one working weekend per month required.
Schedule needs to be flexible to accommodate internal and external customers’ schedules. Must be willing to work outside normal business hours, including some weekends as required. Must be able to travel with little notice as customer demands require.
Requirements:
Traveling Field Service Technicians use technical drawings, electromechanical knowledge, and complex problem-solving skills to maintain, service, and repair large, high-powered packaging and processing machinery. Significant mechanical aptitude is required. Must be able to troubleshoot large-scale, complex machinery mechanically, electrically, and operationally. Pneumatic and machine shop skills are also helpful. Ideal candidates will excel at working independently, work well in high stress environments, and always maintain professionalism and excellent customer service while adapting to a variety of situations.
