Application Engineer II – Packaging

Description

Support MULTIVAC’s sales and marketing efforts by collaborating with Sales Teams, Customers, Product Managers, Sales Administrators and MUWO colleagues to define the technical aspects of sales projects, proposals and orders. Primary focus on customer’s application and product configuration (machines and retrofits).

Provides technical expertise to the Sales Team in support of closing new business opportunities as well as ensuring the technical implementation of new and additional services. This position will travel up to 25% of the time.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Process assigned RFQ’s/customer specifications submitted by Regional Sales Managers and Key Customer Managers. Clarify customer needs and document MULTIVAC’s best customer solution by consulting with other Technical Sales Advisor’s, MUWO, Regional Sales Managers, Engineering, Sales Administrators and Customer. Document any customer specification exceptions in a formal exception letter.
• Responsible for the technical efficacy of a sales project from RFQ to shipment. Document product offering in RFQ for Proposal Writer, participate in order clarification with Order Processor and work with MUWO and/or Engineering to address follow-up technical questions/concerns.
• When requested, participate in sales calls with Regional Sales Managers and Key Customer Managers to provide technical support in their consulting and selling efforts with customers.
• Assist in setting up and participate in customer demonstrations and sample production in KC when appropriate.
• Assist Sales Directors and Director of Sales Administration in technical training of Regional Sales Managers and Sales Administrators.
• Collaborate with Sales Directors, Regional Sales Managers, Customer Service, Sales Administration, Automation Advisor, MUWO and outside sources—e.g. film suppliers—in identifying technical features and capabilities relative to MULTIVAC products and services which will bring additional value to customers.
• Monitor and report competitive activity.
• When appropriate, participate in Factory Acceptance Tests and travel to the MULTIVAC factory at least once annually to keep current with new product offerings and processes and to build strong relationships with MUWO colleagues in the Sales Support, Engineering and Manufacturing departments.
• Stay current with new applications in the USA and worldwide; and communicate new application to the sales team.
• Attend and participate in Trade Shows, sales meetings and other company specified activities.
• Be an active student of MULTIVAC, our industry, our partners, our suppliers our competition.
  
  
  

Qualifications:

Bachelor's degree in engineering or technical field and five years technical experience; or equivalent combination of education and experience. Strong technical background and expertise with creating equipment application sales proposals and ability to discuss complex technical requirements or two years of experience directly with MULTIVAC.

Language Ability: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present technical information and respond to questions from groups of managers, clients, and customers.

Math Ability: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills: To perform this job successfully, an individual should be proficient in MS Office, particularly Word, Excel, and Power Point. Working knowledge of ERP systems also required. CRM and SAP experience preferred.

Certificates and Licenses: Current valid driver’s license and the ability to obtain a passport for travel as required by position.