Quality Assurance (QA) Specialist

Company: Multipure International (MPI)
Department: Quality Assurance
Reports To: QA Director
Location: Las Vegas, Nevada
Employment Type: Full-Time

Position Summary:

Multipure International is seeking a detail-oriented and dependable Quality Assurance (QA) Specialist to help maintain product quality and ensure compliance with established inspection standards throughout our manufacturing, assembly, packaging, and shipping processes.

The QA Specialist will perform inspections of finished products, assemblies, incoming materials, and customer returns. This role is responsible for documenting inspection results, identifying defects, supporting corrective actions, and helping improve quality procedures across multiple departments.

The ideal candidate is analytical, organized, comfortable using measurement tools, and committed to maintaining high-quality standards in a manufacturing environment.

Key Responsibilities

Quality Inspections & Testing

• Perform routine quality inspections of assembled products, components, and packaging.
• Inspect products throughout the assembly process to verify compliance with specifications and quality standards.
• Conduct detailed inspections and testing of specialized products, including water filtration systems.
• Perform random inspections of outgoing shipments to verify order accuracy, packaging integrity, labeling, and shipping requirements.
• Inspect incoming materials and components for defects, damage, and compliance with specifications.
• Perform spot checks and 100% inspections when required by established quality procedures.
• Use precision measuring instruments, gauges, and other inspection tools to verify product dimensions and specifications.
• Identify, document, and communicate quality issues, defects, and nonconformances.

Documentation & Quality Records

• Complete inspection forms accurately and maintain organized quality records.
• Enter inspection results into the company's quality inspection software.
• Review applicable drawings, specifications, and controlled documents to verify product requirements.
• Maintain accurate records of inspections, repairs, replacement parts, and quality findings.
• Ensure inspection documentation is completed by the end of the shift.

Customer Returns & Product Support

• Investigate returned products to identify potential root causes of product failures.
• Coordinate with appropriate departments to facilitate product testing, troubleshooting, and repairs.
• Document repair findings, corrective actions, replacement parts, and ticket status.
• Maintain records of repaired products and replaced components.
• Track customer loaner units, including outgoing and incoming shipments, cleaning, and inventory readiness.

Cross-Functional Collaboration & Continuous Improvement

• Work closely with Assembly, Aqualuxe, Rainshower, Shipping, Warehouse, Customer Care, and other relevant departments.
• Communicate inspection findings and quality concerns to the QA Director and appropriate supervisors.
• Participate in customer satisfaction and quality review meetings.
• Help develop, update, and improve inspection procedures as products and processes change.
• Support continuous improvement initiatives that enhance product quality, consistency, and customer satisfaction.
• Perform additional quality-related duties as assigned by the QA Director.

Qualifications

• Strong attention to detail and commitment to accuracy.
• Ability to read and follow written instructions, inspection forms, and product specifications.
• Basic computer skills, including proficiency with Microsoft Office applications.
• Ability to accurately document inspection results and maintain organized records.
• Strong analytical, troubleshooting, and problem-solving skills.
• Effective verbal and written communication skills.
• Ability to work independently while collaborating with multiple departments.
• Strong organizational and time-management skills.

Preferred Qualifications

• Previous experience in quality assurance, quality control, manufacturing, assembly, or product inspection.
• Experience using precision measurement tools, such as calipers, thickness gauges, thread gauges, and plug gauges.
• Familiarity with inspection documentation, sampling procedures, and product testing.
• Experience using quality management or inspection software.
• Experience investigating product defects, troubleshooting returned products, or documenting corrective actions.

Physical & Work Environment Requirements

• Ability to work in a manufacturing and warehouse environment.
• Ability to stand, walk, and move between departments throughout the workday.
• Ability to handle inspection tools and examine small components and product details.
• Ability to perform repetitive inspection and documentation tasks while maintaining accuracy.

What We're Looking For

We are looking for someone who takes pride in their work, notices the details others may miss, and understands the importance of delivering reliable, high-quality products to our customers.

If you are organized, mechanically inclined, analytical, and committed to quality, we encourage you to apply!