What are the responsibilities and job description for the Duct Cleaning Technician / Maintenance Technician Trainee position at Multifamily NW?
Marshall’s Specialty Services has been a trusted name in Lane County since 1948, helping homeowners stay comfortable in their spaces. We take a whole-home approach, specializing in HVAC, insulation and spray foam, fireplaces and hearth products, and ongoing HVAC service. Our mission is simple: educate our customers, deliver exceptional workmanship, and create comfortable, efficient homes.�
We’re� proud of a culture built on quality, teamwork, and doing right by both our customers and each other. This role is ideal for someone who takes pride in hands-on work in the field, brings a strong work ethic to every job, and enjoys helping people feel comfortable and cared for in their homes. If� you’re� dependable, detail-oriented, and motivated to deliver great service every day,� you’ll� fit right in.�
Looking for a role that supports you as much as you support your team? We offer a strong benefits package, including:�
Pay Range: $18.00-$20.00/hour
Summary / Objective�
To� assist� in providing maintenance on residential heating and air conditioning systems according to company� standards� providing the customer with a high-quality experience.� � �
Position Type and Expected Hours of Work�
This is a full-time,� non-exempt� position.� Normal business hours are Monday through Friday, 7:30am to 5:00pm. Work hours are based on business needs and may vary.� Extended hours and weekend work may be� required� to meet operational demands.�
Essential Job Functions�
This position requires:�
Reaching, bending, stooping, walking, sitting, crawling, squatting.� � Holding, carrying� objects� and lifting – including heavy objects such as equipment up to 100 pounds.� � Use of tools and equipment such as cell phones, tablets, hand� tools� and ladders including extension ladders.� � Use of vision abilities includes close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to focus.� � Must be able to hear and speak. Must be able to work in small or confined workspaces.� � �
Physical Demands�
Reaching, bending, stooping, walking, sitting, crawling, squatting.� � Holding, carrying� objects� and lifting – including heavy objects such as equipment up to 100 pounds.� � Use of tools and equipment such as cell phones, tablets, hand� tools� and ladders including extension ladders.� � Use of vision abilities includes close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to focus.� � Must be able to hear and speak. Must be able to work in small or confined workspaces.� �
Apply Here:�
We’re� proud of a culture built on quality, teamwork, and doing right by both our customers and each other. This role is ideal for someone who takes pride in hands-on work in the field, brings a strong work ethic to every job, and enjoys helping people feel comfortable and cared for in their homes. If� you’re� dependable, detail-oriented, and motivated to deliver great service every day,� you’ll� fit right in.�
Looking for a role that supports you as much as you support your team? We offer a strong benefits package, including:�
- Medical, dental, and vision insurance, with the base employee plan fully covered by Marshall’s �
- Additional� options like FSA/HSA, group life & AD&D, accident, and critical illness insurance �
- 401(k)/Roth retirement plan with up to a 4% company match �
- Vacation� pay, sick pay� and� 6 paid� annual� holidays with an� additional� personal holiday you choose each year�
Pay Range: $18.00-$20.00/hour
Summary / Objective�
To� assist� in providing maintenance on residential heating and air conditioning systems according to company� standards� providing the customer with a high-quality experience.� � �
Position Type and Expected Hours of Work�
This is a full-time,� non-exempt� position.� Normal business hours are Monday through Friday, 7:30am to 5:00pm. Work hours are based on business needs and may vary.� Extended hours and weekend work may be� required� to meet operational demands.�
Essential Job Functions�
- Complete Duct Cleaning training program.�
- Perform thorough cleaning of HVAC ductwork, vents, and air handling units using� appropriate tools� and techniques as trained.�
- Stage job site to protect floors, walls, doors, and furniture from hoses and equipment.�
- Inspect duct systems for debris buildup, mold, damage, or inefficiencies.�
- Operate vacuum systems, air compressors, rotary brushes, and other duct cleaning equipment.�
- Safely remove, clean, and reinstall registers, grilles, and access panels.�
- Fog and sanitize ductwork as approved by Customer.�
- Document work completed, including before-and-after photos, and report any issues or needed repairs to� Service� Manager.�
- Provide excellent customer service, explaining� services� and answering customer� questions when� on-site.�
- Follow safety procedures and� maintain� a clean work environment.�
- Assist� with other HVAC maintenance or support tasks as needed.�
- Complete Preventative Maintenance Training Program�
- Perform thorough cleaning and preventative maintenance of HVAC systems and equipment.� �
- Maintain professional appearance and� attitude at all times�
- Arrive at the job site at scheduled time and location as dispatched�
- Relocate from one job site to another job site as dispatched during the workday�
- Report to the Service Coordinator when arriving and leaving job site�
- Operate company vehicle safely, obeying all traffic laws�
- Follow instructions from supervisor and/or dispatcher and carry out work� in a timely manner�
- Report issues with tools or vehicles promptly to Service Manager�
- Report problems with customers to Manager or Service Coordinate� immediately�
- Document work with written notes and photos in software program�
- Complete all service-related forms accurately� �
- Communicate with customers and collect C.O.D. on service visits as directed�
- Gather information about equipment replacement needs per Service Referral process�
- Inform and educate customers about the benefits of preventative maintenance�
- Inform and educate customers on� additional� products or services available� �
- Develop basic knowledge of electrical refrigeration principles�
- Develop basic knowledge of service tools and testing devices�
- Develop brazing skills�
- Develop customer service skills�
- Perform filter changes unassisted�
- Acquire� EPA Certification within� 90 days� of hire�
- Attend assigned training and meet training requirements as set by the company�
- Other duties as assigned�
- Must pass drug and background screens�
- Valid driver’s license and insurable through the company insurance carrier�
- High school diploma or GED�
- Able to communicate clearly in English both verbally and in writing�
- Ability to work with tools used in the job in a safe manner�
This position requires:�
- Communication�
- Attention to detail�
- Written and Photographic Documentation in Software Program�
- Continuous Learning and Professional Development� �
- Customer/Client focused�
- Quality Oriented/Work Standards�
- Safety Awareness�
Reaching, bending, stooping, walking, sitting, crawling, squatting.� � Holding, carrying� objects� and lifting – including heavy objects such as equipment up to 100 pounds.� � Use of tools and equipment such as cell phones, tablets, hand� tools� and ladders including extension ladders.� � Use of vision abilities includes close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to focus.� � Must be able to hear and speak. Must be able to work in small or confined workspaces.� � �
Physical Demands�
Reaching, bending, stooping, walking, sitting, crawling, squatting.� � Holding, carrying� objects� and lifting – including heavy objects such as equipment up to 100 pounds.� � Use of tools and equipment such as cell phones, tablets, hand� tools� and ladders including extension ladders.� � Use of vision abilities includes close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to focus.� � Must be able to hear and speak. Must be able to work in small or confined workspaces.� �
Apply Here:�
Salary : $18 - $20