Scheduling Coordinator - Home Care Agency (English/Spanish Speaking required)

Independence Healthcare Corp, a Modivcare Personal Care Service, is looking for a Bilingual Care Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

• Pay: $20.00-$24.00/Hourly based on experience
• Schedule: M-F 8:00AM-5:00PM (Rotating on call required)
• Office Address: 146 W Boylston Dr Suite 203 Worcester, MA 01606

Benefits and Perks…

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• 10 Paid Holidays
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will...

• Assign field staff schedules and confirm assignments with employees and patients.
• Speak with patients or patient families regarding schedules, call-offs, cancellations, and appointments.
• Document client data and visits in the scheduling system
• Be the backup to the Intake department for receiving and coordinating home care service requests.
• Participate in office's on-call rotations to provide after-hours support.
• Understand that communication is vital within the office as well as to everyone involved in our clients' care.

We are excited to speak to someone with the following…

• High school diploma or equivalent.
• 1 years of customer service experience required.
• 1 years of home healthcare experience preferred.
• Experience using HHAeXchange preferred.
• Bilingual in English & Spanish required.

PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job: Combination of office work and travel; frequent standing and walking; driving between locations; use of computers and mobile devices; occasional lifting up to 20 lbs.

Our Mission:
To provide access to the care that matters for those who need it most.

Our Values:
Caring: We care about what we do and who we do it for.

Collaborative: We value the perspective and experience of all.

Dedicated: We are committed to making a real world impact.

Purposeful: We know our work has meaning.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace

Salary : $20 - $24