What are the responsibilities and job description for the Home Care Agency Intake Coordinator position at Multicultural Home Care?
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MultiCultural Home Care - MA, a Modivcare Personal Care Service, is looking for an Intake Coordinator. In this role, you will help ensure new client referrals are processed quickly and accurately while supporting a positive experience for clients, caregivers, and referral partners.
MultiCultural Home Care - MA, a Modivcare Personal Care Service, is looking for an Intake Coordinator. In this role, you will help ensure new client referrals are processed quickly and accurately while supporting a positive experience for clients, caregivers, and referral partners.
- Pay: $24.68-$26.50, depending on experience
- Schedule: M-F 8:00AM-5:00PM EST
- Office Address:
- Medical, Dental & Vision Insurance
- 401(k) with a 6% match
- Paid Time Off
- 10 Paid Holidays
- Employee Assistance Program
- Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
- Voluntary Term Life and AD&D Insurance
- Legal Services Insurance
- Short-Term and Long-Term Disability
- Accident, Critical Illness & Hospital Indemnity Insurance
- Answer and manage incoming referral leads through phone, email, and payor portals
- Gather patient information, verify payer requirements, and obtain initial authorizations
- Maintain accurate patient, authorization, and scheduling records in internal systems
- Coordinate with Care Coordinators and branch teams to ensure smooth client and caregiver onboarding
- Build and maintain strong relationships with referral sources and respond promptly to requests
- Ensure compliance with HIPAA, company policies, and applicable regulations
- Support additional operational duties and projects as assigned
- High school diploma or equivalent
- 1 years of direct intake experience
- 1 years of home care experience
- Knowledge of Medicaid eligibility and payer sources required
- We treat everyone with dignity and RESPECT
- We earn the TRUST of our members, and each other
- We provide RELIABLE services that open doors
- We serve with courtesy and COMPASSION
- We prioritize SAFETY
- We communicate with purpose and TRANSPARENCY
Salary : $25 - $27