Dir Technology Pulse

About Pulse Heart Institute

MultiCare’s Pulse Heart Institute is a physician led institute with multi-specialty partnership with Cardiothoracic surgery, vascular and cardiovascular service lines. Our team and state-of-the-art programs create a world-class health care organization and the destination center for cardiac, thoracic, and vascular care with complex structural heart disease and interventions, advanced heart failure service as well as advanced imaging with cutting edge technologies.

FTE: 1.0, Shift: Day, Schedule: Mon-Fri

Position Summary

The Technology Director will oversee technology's strategic and operational aspects within Pulse Ventures, a leading cardiovascular platform. This role drives technology initiatives that enhance patient care, streamline business operations, and ensure compliance
with healthcare regulations. The Technology Director will lead project management efforts, manage vendor relationships, and align
technology solutions with organizational goals to support our network of ambulatory practices.

Responsibilities

• Plan, execute, and oversee technology projects, including EHR (Electronic Health Record) implementations, system
• upgrades, and process optimizations, ensuring timely delivery within scope and budget.
• Develop project timelines, allocate resources, and manage cross-functional teams to achieve project milestones.
• Monitor project performance using KPIs and provide regular updates to senior leadership.
• Vendor Management
• Identify, evaluate, and select technology vendors and service providers to meet the organization’s operational and strategic
• needs.
• Negotiate contracts, manage vendor performance, and ensure compliance with service-level agreements (SLAs).
• Foster strong partnerships with vendors to support innovative solutions and resolve issues efficiently.
• Proven expertise in project management methodologies (e.g., PMP, Agile, or equivalent certification is a plus).
• Strong experience in vendor negotiation and management within a healthcare IT context.
  Deep understanding of healthcare operations, including EHR systems (e.g., Epic, Cerner, Athenahealth), billing software, and regulatory requirements.
• Excellent communication and interpersonal skills, with the ability to collaborate with diverse stakeholders.
• Analytical mindset with a focus on problem-solving and process optimization.

Requirements

• Bachelor’s degree in related field; Master’s degree preferred
• 5 years’ experience in a technology management role, including leading teams and multiple technical environments

Why Choose Pulse?

• Belonging: We work to create a true sense of belonging for all our caregivers
• Mission-driven: Together, give people their best life. Pulse Heart Institute makes the complex world of cardiovascular care simple for our patients
• Award-winning: Chest Pain – MI Registry™ Platinum Performance Achievement Award for several years running. Across the state of Washington, MultiCare hospitals with Pulse units were the facilities to achieve this award in 2024
• Employee-centric: MultiCare is consistently ranked among “America’s Best Employers by State” by Forbes
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $145,725.00 - $201,261.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.