What are the responsibilities and job description for the Soda & Beer Installer / Customer Service Technician position at Multi-Flow Industries LLC?
Description
About Us:
Multi-Flow Industries has been in business for over 87 years and is rapidly growing throughout the Northeast. Focused on manufacturing and distributing a diverse line of Beverages used in the Food Service Industry, we serve up Juices, drinks, carbonated beverages, and specialty waters. We also supply, design, install, and service fountain soft drink and beer dispensing equipment, creating a wide range of sales opportunities for our territory reps.
Description
Multi-Flow Industries is looking for a full-time Soda & Beer Installer/Customer Service Technician. If you are good with repairs and installing equipment, are a team player, and are dreaming of a long-lasting career, this may be the role for you. Our company depends on skilled technicians to install and service our customers, and Multi-Flow is always seeking new talent eager to expand their experience and take on greater challenges. We support internal promotions and provide clear opportunities for career growth and advancement. We offer competitive pay and a great work environment, with holidays, paid time off, 401(K) with a generous match, health, dental, short- and long-term disability, life insurance, and more!
Our office is located in Bunnell, FL and you will be working throughout the Bunnell, Daytona, Coco Beach, and surrounding areas.
Requirements
What the job entails:
- Installation of new soda systems.
- Perform scheduled maintenance to include cleaning of beer lines, inspection, and cleaning of draft beer equipment.
- Analyze and troubleshoot draft beer and soda systems to identify poor pouring or dispensing issues: communicate findings of problems or issues: recommend solutions.
- Train and learn the installation and servicing of soda systems and equipment.
- Provide a high level of customer service.
- Provide Route Delivery Driver support as needed.
- Performs other duties as requested.
- Keep company provided vehicle neat and maintained
- Assist with warehouse housekeeping/inventory rotation
Team Support & Route Coordination
- Assist in coordinating daily routes and supporting team coverage as needed
- Serve as a point of contact for drivers/technicians in the field
- Provide guidance and support to new or less experienced team members
- Help ensure adherence to company procedures, safety standards, and service expectations
- Communicate field updates and operational issues to management
Requirements
- 1-3 years of Route Delivery Experience
- Mechanical Ability Required
- Able to Lift 50 pounds
- Clean driving record
- Good Customer Service Skills
- Comfortable supporting team operations and assisting others in the field
- Prior experience in a lead, or supervisory capacity preferred
Multi-Flow Industries is an Equal Opportunity Employer and is committed to workforce diversity.