What are the responsibilities and job description for the Apartment Maintenance Technician position at Multi-Family?
Apartment Maintenance Technician
Full-Time | $19–$23/hour | Hands-On Technical Role
We’re seeking a skilled and reliable Service Technician to join our maintenance team and help keep a thriving residential community operating at its best. This role is ideal for someone who enjoys problem-solving, working with their hands, and making a visible impact every day.
As a key member of the maintenance team, you will be responsible for diagnosing, repairing, and maintaining a wide variety of building systems and apartment home features—including HVAC, appliances, plumbing, electrical, carpentry, and more. You will play a direct role in creating a safe, clean, and comfortable environment for all residents.
What You’ll Do
- Respond to maintenance requests quickly, professionally, and with a customer-service mindset
- Diagnose and repair issues involving HVAC systems, appliances, plumbing, electrical components, fixtures, and general carpentry
- Complete make-ready tasks for vacant units, including trash removal, repairs, touch-ups, and cleaning to prepare homes for move-in
- Perform preventative maintenance on building equipment to reduce downtime and extend lifespan
- Handle routine property upkeep, including clubhouse, office areas, exterior amenities, parking lots, walkways, and common areas
- Complete drywall, flooring, tile, trim, and interior repair work as needed
- Maintain awareness of utility shut-off locations, cleanouts, and access points for all units/buildings
- Ensure all locks, keys, and access points are functioning properly and meet safety standards
- Assist with seasonal and emergency tasks, including snow/ice removal and weather-related response
- Participate in a 24-hour on-call rotation as assigned, with timely phone response (approx. 15 minutes) and emergency dispatch (approx. 30 minutes)
- Support additional tasks or projects as requested by leadership
Schedule
- Full-time position
- Standard daytime schedule
- Participation in rotating on-call schedule required
- Occasional weekends or evenings during emergencies, seasonal needs, or high-demand periods
Budgeted Hours
- 40 hours per week (with additional hours during on-call emergencies as needed)
What You Bring
- 2–4 years of hands-on maintenance experience in residential, commercial, or building environments
- High school diploma or GED required
- Strong knowledge of HVAC, basic electrical, plumbing, appliance repair, carpentry, and general building systems
- Ability to read and interpret safety documents, manuals, and instructions
- Strong troubleshooting skills and ability to assess repairs quickly
- Excellent communication and customer-service skills
- Reliable, self-driven, and able to work independently with professional judgment
- Valid driver’s license, clean driving record, and reliable transportation
- Ability to lift up to 30 lbs., climb ladders, kneel, crawl, and perform physical activity throughout the day
Competencies That Lead to Success
- Customer Service: Creates positive experiences for residents
- Technical Expertise: Strong understanding of building systems & tools
- Dependability: Reliable, punctual, and consistent
- Problem Solving: Diagnoses issues and resolves them efficiently
- Teamwork: Collaborates well with peers and site teams
- Adaptability: Comfortable working in changing conditions
- Communication: Clear, professional, and respectful communication
- Quality Focus: Attention to detail and commitment to doing it right the first time
Compensation
$19–$23 per hour, based on experience and certifications.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $23