What are the responsibilities and job description for the Valet Runner - (Part-Time, On-Call) position at Muckleshoot Casino Resort?
WHAT'S IN IT FOR YOU
- Competitive salary starting at $16.66/hr. with discretionary performance bonuses 2x a year!
- Complimentary meals and covered team member parking.
- Company-paid gaming licenses (Class A & Class B)
- Variety of additional voluntary benefits and retirement plans.
WHAT YOU’LL DO
- Exemplifies MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
- Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort (MCR).
- Directs vehicle traffic, secures transportation, and assists with luggage.
- Safely parks, secures, and promptly retrieves guest vehicles.
- Records guest information and parking details on valet ticket.
- Provides information about the hotel, restaurant, and surrounding areas.
- Delivers efficient, gracious, and professional service to maximize guest satisfaction.
- Maintains professional appearance, responds to guest service issues, and reports to management.
- Prioritizes safety while driving responsibly.
- Greets visitors, opens doors, and assists elderly/disabled guests.
- Operates guest vehicles safely, ensuring security and providing accurate directions.
- Maintains a positive attitude in extreme weather conditions.
- Recommends alternative transportation for intoxicated guests, following policies.
- Promotes a positive and safe work environment, ensuring security of vehicles and belongings.
- Follows up with guests to ensure satisfaction.
- Manages opening and closing of parking area/facility.
- Documents and reports vehicle incidents and maintains shift logs.
- Reports accidents, injuries, unsafe conditions, and security/safety hazards to supervisor.
- Monitors and maintains safety, security, and cleanliness of parking areas.
- Redirects traffic when parking facility is full and communicates with staff.
- Engages guests and team members professionally.
- Performs assigned duties and responsibilities.
- Smile and engage guests and team members with a positive professional demeanor.
- Performs other duties as assigned.
WHAT YOU’LL BRING
- MUST HAVE VALID WASHINGTON STATE DRIVER'S LICENSE with a clean driving record (MVR).
- Able to drive stick shift transmission. Able to drive all types of vehicles.
- Thorough knowledge of local areas and roads.
- 3 years’ experience driving vehicles.
- Ability to communicate effectively with others both verbally and in writing.
- Provide excellent customer service and maintain a professional demeanor.
Salary : $17