What are the responsibilities and job description for the Bike Patrol Officer position at Muckleshoot Casino Resort?
WHAT'S IN IT FOR YOU
- Competitive salary at $25.10/hr. with discretionary performance bonuses 2x a year!
- Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
- Complimentary meals and covered team member parking.
- Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
- Company-paid gaming licenses (Class A & Class B)
- Variety of additional voluntary benefits and retirement plans.
WHAT YOU’LL DO
- Exemplify MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
- Practice, support and promote the Security Department mission statement.
- Observe and responds to emergencies, incidents, procedure violations, criminal, and other activities as they occur.
- Document and prepare accurate and complete written records and reports in response to incidents, procedure violations, or criminal activities as responded to, observed and/or witnessed.
- Interact with guests, vendors, suppliers, and team members to maintain a safe and friendly environment.
- Assist guests, team members and visitors within the guidelines set by the department.
- Safeguard’s property assets.
- Ensure proper handling of confidential information, reports, incidents, and materials.
- Monitor team member’s vehicles as well as ensuring they park in the proper designated areas.
- Issue parking violation notices to team members who have violated the parking policy.
- Operate company vehicle.
- May serve as training officer to new security staff, while maintaining and exhibiting excellent guest service
- Required to complete various training programs, such as CPR, first aid, defensive tactics, etc. after hire.
- Required to attend bicycle patrol training course and be able to perform all required motor skills.
- Monitor and reports on the condition of each security vehicle, bike, and equipment. Maintain and repair their bicycle.
- May testify in court as needed in regard to MCR related incidents.
- Create, maintain, and facilitate a positive and safe work environment; promote positive team member relations and reports issues to appropriate personnel.
- Engage guests, team members and vendors with a professional and friendly demeanor.
- Performs other duties as assigned.
WHAT YOU’LL BRING
- Hold and maintain a valid WA State Driver License.
- Formal security or law enforcement training, schooling or certification preferred.
- Ability to obtain a Class IIIA gaming license.
HOW YOU’LL BE SUCCESSFUL
- Knowledge in use of handcuffs, flashlights, oxygen tanks and PPE.
- Skilled in critical thinking, awareness, and problem-solving skills in every aspect of duties.
- Ability to learn, comprehend and follow detailed security procedures and instructions.
- Ability to document incidents and write up reports in an accurate and legible manner.
- Ability to work with and maintain confidential information.
- Ability to communicate effectively both orally and in writing. Read, write, and speak English fluently.
- Ability to portray an assertive, confident, and professional attitude when interacting with guests and team members.
- Ability to enforce rules and regulations with diplomacy and tact.
- Ability to maintain composure during stressful situations.
- Ability to operate a personal computer and applicable software, and/or other office equipment.
- Knowledge of health & safety standards, and safety regulations as required.
- Ability to walk, stand and ride a bicycle for prolonged periods of time.
- Ability to occasionally lift seventy-five (75) pounds to one hundred pounds (100 lbs.).
Salary : $25