Human Resources Generalist

Company Description:

MU Aqua Engineering Inc. is the U.S. subsidiary of Mega Union, a company headquartered in Taiwan and recognized as a leader in off-site RO membrane and polisher resin cleaning services. Mega Union operates specialized facilities in Taoyuan, Zhongli, Taichung, and Tainan, and is committed to providing localized, high-quality service across the region. MU Aqua brings extensive experience from multinational companies and possesses advanced technical expertise in ultrapure water systems, as well as semiconductor and photovoltaic process water recycling. This combination of global experience and practical know-how supports the company’s commitment to excellence and innovation in service delivery.

Job Summary:

We are seeking a proactive and people-oriented HR Generalist with a strong experience on Employee Relations (ER) to join our growing team. This role will support day-to-day HR operations while leading employee relations initiatives, including workplace investigations, conflict resolution, and employee engagement programs.

The ideal candidate is hands-on, detail-oriented, and comfortable navigating sensitive employee matters while promoting a positive and compliant work environment.

Responsibilities:

🔹 Employee Relations & Investigations

• Serve as a point of contact for employee relations matters, including conflict resolution and workplace concerns
• Conduct and support internal investigations (e.g., employee complaints, misconduct, policy violations)
• Document investigation findings and provide recommendations in alignment with company policies and employment laws
• Partner with managers to address performance issues and employee concerns

🔹 Employee Engagement

• Plan and execute employee engagement initiatives and activities (e.g., events, surveys, recognition programs)
• Support initiatives to improve employee satisfaction, retention, and workplace culture
• Analyze feedback from engagement surveys and recommend actionable improvements

🔹 HR Operations (Generalist Scope)

• Support HR policies, procedures, and compliance efforts
• Assist with onboarding, offboarding, and employee lifecycle processes
• Maintain accurate employee records and HR documentation
• Partner with cross-functional teams to support organizational needs 

Qualifications:

• Bachelor’s degree in Human Resources, or a related field, or equivalent work experience 

• 2–5 years of HR experience, with a strong focus on Employee Relations 

• Hands-on experience conducting workplace investigations; experience in the construction industry is preferred 

• Experience organizing or supporting employee engagement programs or initiatives 

• Working knowledge of U.S. employment laws and HR best practices 

• Strong interpersonal and communication skills 

• Ability to handle sensitive and confidential information with professionalism 

• Strong problem-solving skills and the ability to work independently 

Job Type:

• Full-time

Benefits:

• 401(k)
• Dental insurance
• Paid time off
• Vision insurance

Work Location:

• In person