Coordinator, Volunteer Services

Shift:Monday - Friday 7:30 a.m. to 4:00 p.m. - Holiday rotation
Work Arrangement:On-Site
Department: Volunteers
Facility: University Hospital - 1 Hospital Drive, Columbia, MO
Compensation:

* Base Pay Range: $19.15 - $30.23 per hour, based on experience

ABOUT THE JOB

MU Health Care is looking for a passionate and people-focused Coordinator of Volunteer Services to join our team. We seek someone who thrives on building connections, inspiring others, and creating a welcoming environment for volunteers. The ideal candidate is a natural communicator with strong emotional intelligence, critical thinking skills, and a collaborative spirit. You'll play a key role in shaping meaningful experiences for volunteers while supporting staff, patients, and visitors. If you're organized, adaptable, and excited to make a positive impact through service and community engagement, this is your opportunity to lead with purpose and heart.

ABOUT MU HEALTH CARE

MU Health Care is proud to be named one of Forbes' Best-in-State Employers seven years in a row, and that's largely a result of the incredible culture and team we've built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger - to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system - the only in mid-Missouri - is home to seven hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions - with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

* Health, vision and dental insurance coverage starting day one

* Generous paid leave and paid time off, including ten holidays

* Multiple retirement options, including 100% matching up to 8%and full vesting in three years

* Tuition assistance for employees (75%) and immediate family members (50%)

* Discounts on cell phone plans, rental cars, gyms, hotels and more

* See a comprehensive list of benefitshere.

DETAILED JOB DESCRIPTION

* Coordinates the volunteer program by communicating with potential and established volunteers, managing schedules, and creating and executing orientation. Communicates with applicants throughout the vetting process and completes volunteer onboarding by tracking compliance with staff health requirements, background checks, training, and any other prerequisites for assignment. Identifies and plans ongoing training sessions as needed.

* Interacts with volunteers and colleagues in a respectful, professional, encouraging, and collaborative manner, by creating an approachable and professional environment. Assists volunteers with their day-to-day duties and makes changes as necessary to best support the needs of the organization.

* Collaborates with management and department stakeholders to plan and implement training programs needed to develop and maintain the knowledge and skillset needed to provide effective support throughout various specialty areas.

* Remains current on regulations affecting volunteers and ensures continuous organizational compliance. Maintains volunteer files to provide to surveyors upon request.

* Assists with planning, organizing, and completing volunteer recognition events.

* Oversees and maintains the volunteer database.

* Maintains accurate inventory of office supplies and orders supplies as needed.

* Acts as a liaison to the MU Auxiliary.

* Assists with managing programs within Volunteer Services' scope, such as WAGS, VolunTeens, and Ronald McDonald Room.

* May complete department-specific duties and expectations as outlined in department documents.

REQUIRED QUALIFICATIONS

* Bachelor's degree in marketing, education, communications, public health, or an equivalent combination of education and experience from which comparable knowledge, skills, and abilities can be acquired.

* One (1) year of experience in volunteer board development, strategic planning, and coordination of special events planning, outreach education, or alumni/volunteer relations.

PREFERRED QUALIFICATIONS

* Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.

The University of Missouri is an Equal Opportunity Employer.