What are the responsibilities and job description for the Inside Sales Representative position at Mtron?
Our Inside Sales Representatives sell electronic components to OEMs and CMs within a specific assigned territory. They contribute to the company’s annual sales growth by driving sales and service to our customers.
Job Duties and Responsibilities:
- Communicates daily via telephone or email with clients to promote product offerings services and capabilities.
- Promptly and accurately responds to prospective or existing customer information requests. (RFQ, RMA, Reschedules, Cancellations, Order Entry and Expedites).
- Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
- Maintains and expands sales with existing accounts through a high level of customer service making decisions for the best solution for the customer and Mtron.
- Coordinates sales effort with field sales team.
- Route qualified opportunities to the appropriate department for further development and closure.
- Analyzes customer past sales.
- Attains budgeted sales and profitability goals for each of their customers in their aggregated territory.
- Ability to learn quickly, successfully engages with customers, and be productive with minimal guidance.
- Excellent written, verbal, and interpersonal communication skills.
- Demonstrated success in negotiation and sales.
- Pro-active approach to daily responsibilities.
- Organized, focused, and results-oriented with the ability to work on multiple projects.
- Good computer skills including Microsoft Office tools – Outlook, Word, and Excel.
- Must be able to work on ITAR data without a license
- Inside sales experience (preferred).
- Background in electronic components and/or bachelor’s degree in related field from an accredited university (preferred).
- Two to five years of prior job-related experience in sales or customer service.
- Office environment with heavy computer usage
- Ability to sit while working for long periods of time
- Minimal lifting requirements
