What are the responsibilities and job description for the Program Manager (PMO / Delivery Execution) position at MTech Systems?
Join MTech Systems — Bring Order, Accountability, and Predictability to Mission‑Critical Software Delivery
MTech Systems builds technology that feeds the world. Our platforms support food producers across 50 countries, and at the core of that mission is reliable, predictable software delivery. We are hiring a Program Manager to bring structure, accountability, and execution discipline to a highly complex, fast‑moving environment spanning Product, Engineering, Professional Services, Customer Success, and Support. This is a build, fix, and scale role — not a maintenance PMO position.
Why This Role Matters
MTech currently runs concurrent global software and implementation initiatives. This role exists to own program‑level execution, drive cross‑functional accountability and create delivery predictability laying the groundwork for a future PMO function.
What You’ll Do
As Principal Program Manager, you will:
- Own program‑level oversight across global software releases and customer implementations
- Act as the connective tissue between Product, Engineering, Professional Services, and customer‑facing teams
- Translate customer and services requirements into clear, executable delivery plans
- Proactively surface risks, gaps, and misalignments before they impact customers or revenue
- Implement lightweight but effective governance, tracking, and reporting (not bureaucracy)
- Follow up relentlessly — no passive handoffs
- Influence without authority in a founder‑led, high‑growth environment
- Partner closely with senior leaders to drive delivery outcomes tied directly to revenue and retention
Success looks like:
- Improved on‑time, in‑scope delivery
- Fewer escalations and churn‑driving issues
- Increased confidence in execution predictability at the executive level
What We’re Looking For
Required:
- Experience leading complex, cross‑functional programs in software, SaaS, or enterprise technology environments
- Proven ability to drive execution and accountability without formal authority
- Strong stakeholder management and executive presence
- Comfort operating in ambiguity and building process from the ground up
Nice to Have:
- Exposure to multiple delivery models or PMO environments
- Prior people leadership experience
- PMP, Agile, or related certifications (valued but not required)
Why Candidates Join MTech
- Opportunity to build something meaningful rather than inherit rigid systems
- High autonomy and visibility with senior leadership
- Direct connection between your work and revenue impact
- Clear growth path toward PMO Lead / Director ownership
- Less red tape than large enterprise environments
EEO Statement
Integrated into our shared values is MTech’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. MTech aims to maintain a global inclusive workplace where every person is regarded fairly, appreciated for their uniqueness, advanced according to their accomplishments, and encouraged to fulfill their highest potential. We believe in understanding and respecting differences among all people. Every individual at MTech has an ongoing responsibility to respect and support a globally diverse environment.