Senior Organizational Change Manager

Who Are We: M&T Equipment Finance Corporation A high-impact and customer-focused team striving to be the most trusted partner for equipment finance and capital investment strategy. We bring together specialized expertise and the full strength, reach, and capabilities of M&T Bank to drive customer growth, deepen relationships, and deliver durable returns. What You’ll Do: Lead the MTEFG Transformation Change Management Capability As a senior organizational change manager, you will sit within the MTEFG Transformation Office and drive the people side of change for the MTEFG Transformation Program. This includes, but is not limited to, changes to processes, systems and technology, job roles and organization structures. Your work will drive faster employee adoption and long-term sustainability, increasing benefit realization and ROI (Return on Investment). You will: Design and deliver change management strategies for the MTEFG Transformation initiatives, tailoring approaches to platform-specific needs. Identify, analyze and enact tactics to mitigate change barriers and resistance and enable change readiness. Navigate complexity by managing multiple change efforts simultaneously, sequencing activities to mitigate saturation and build organizational resilience. Translate insight into action by leveraging stakeholder input, readiness indicators and impact data to guide change planning and execution. Lead with influence, serving as the trusted advisor to sponsors, project leaders, and stakeholders, driving alignment, clarity, and momentum. Build bridges across the enterprise, cultivating strong relationships with senior leaders, external partners, and change champions to amplify impact. Craft compelling narratives and communication strategies that inspire engagement and foster understanding. Measure what matters, defining success metrics and gathering feedback (qualitative and quantitative data) to continuously improve change outcomes. Champion sustainability, ensuring transitions are smooth and that change sticks long after implementation. Empower leaders with coaching and guidance to become visible, effective sponsors of change. Develop learning experiences, partnering with stakeholders and vendors (internal / external) to design training that supports sustained adoption. Model agility, adapting quickly to new challenges, unfamiliar domains, and evolving priorities. Coach and mentor business partners, project leaders, and citizen change practitioners, building capability, confidence, and consistency in how change is delivered across the business. Elevate the discipline, mentoring change practitioners, sharing best practices, and advancing enterprise-wide change capabilities. What You Bring: Experience, Expertise, and a Passion for Change We’re looking for a seasoned change leader who combines strategic thinking with hands-on experience in driving transformation across complex business environments. You’ll thrive in this role if you bring: A bachelor’s degree and at least 7 years of experience in change management, learning and development, employee communications, product management, or project management. (Equivalent experience of 10 years, including 6 years in relevant roles, will also be considered.) Proven expertise in applying change management principles, methodologies, and tools to deliver measurable outcomes on large-scale business transformation initiatives. Demonstrated capability in coaching others—leaders, teams, and non-expert change agents—to apply change management practices effectively. A recognized change management certification (e.g., Prosci, ACMP CCMP). Demonstrated ability to integrate change strategies with Agile delivery practices, enabling team readiness, stakeholder engagement, and sustained adoption. A track record of leading enterprise-level, high-impact change initiatives in large organizations, with clear evidence of driving business value. Exceptional communication skills articulating complex concepts into clear, compelling messages and influence stakeholders at all levels, including senior leadership. Strong project management capabilities and the ability to juggle multiple priorities. A natural ability to adapt and lead through ambiguity, bringing clarity, confidence and creativity to evolving situations and shifting priorities. A mindset that embraces change as opportunity, with the resilience and flexibility to pivot, reframe challenges and guide others through uncertainty. Preferred Qualifications and Experience: Elevate Your Impact While not required, the following qualifications and experience will help you thrive and lead with even greater influence: An MBA or advanced degree in Organizational Development, Organizational Behavior, Change Management, or a related field. At least three years of experience in a dedicated change management role, with a focus on enterprise-level transformation. Experience coaching or developing talent, including mentoring junior change practitioners or enabling non-experts to perform CM activities confidently and successfully. Experience collaborating with customer experience, UX, or human-centered design teams to create change strategies that are empathetic, user-informed, and adoption-ready. Proficiency in collaboration and transparency tools such as Jira, Miro, Target Process, or Trello, tools that support agile ways of working and cross-functional alignment. Exceptional problem-solving and strategic thinking skills, with a demonstrated ability to connect dots across systems, teams, and initiatives. Industry experience in banking or financial services, with a strong understanding of the regulatory, operational, and cultural dynamics that shape change. Strong business acumen, with the ability to anticipate organizational challenges and design change strategies that drive measurable outcomes. Experience with people leadership responsibilities, including performance management, resource planning, recruitment, and mentoring, whether formally or through matrixed team structures. Prosci Change Management Certification #LI-LA1 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $118,200.00 - $197,000.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Philadelphia, Pennsylvania, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice

Salary : $118,200 - $197,000