Residential Mortgage Assistant Sales Manager

Overview: Assist, support, and respond to requests and directives from the Residential Mortgage Sales Manager. Must adhere to the requirements of federal registration under the SAFE Act. Primary Responsibilities: Assist, support, and respond to requests and directives from the Residential Mortgage Sales Manager. Manage the training process for the Loan Counselors including program development and on-going coaching/mentoring and problem resolution. Promote the Bank’s image in the marketplace through participation in various community events. Assist in the coordination and presentation of marketing materials. Respond to customer inquiries and complaints. Participate in weekly management support team meetings and follow up on any issues that need to be addressed. Keep abreast of changes and trends related to responsibilities of Loan Counselors. Assist in the usual managerial authority concerning staffing, performance appraisals, promotions, hiring, and terminations. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: This position assists the Residential Mortgage Sales Manager and has a sound working knowledge of the Sales Manager’s responsibilities in order to act as a back-up. Responsible for establishing and maintaining federal registration requirements outlined in the SAFE Act. Education and Experience Required: Bachelor’s degree and 3 years Residential Mortgage experience, OR in lieu of a degree, A combined minimum of 7 years higher education and/or work experience including a minimum of 3 years Residential Mortgage experience 2 years supervisory experience General knowledge of personal computers and software. Education and Experience Preferred: Excellent oral and written communication skills. Ability to interact with all levels of personnel. Strong interpersonal ability. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $32.89 - $54.81 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Hartford, Connecticut, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice

Salary : $33 - $55