What are the responsibilities and job description for the Technical Support Supervisor C408 position at Mtaircargo?
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To provide technical support to maintenance and various departments including maintenance control, maintenance station mechanics, Inventory control, and maintenance records.
RESPONSIBILITIES / DUTIES :
- Be solution-minded and have the ability to retain situational awareness while dealing with complex details of individual projects.
- Ability to delegate effectively and require accountability while developing personnel, including meeting established deadlines.
- Have strong time management skills and the ability to compartmentalize tasks based on priorities.
- Possess strong personal organizational skills and the ability to improve the organization and functionality of existing systems.
- Assist in troubleshooting / repair of aircraft systems.
- Oversee component repair regarding items that are returned no fault found or tested without a firm conclusion of fix.
- Coordinate with and assist the CASS department and parts department regarding components that are designated “Watch List” or “Rouge Parts”.
- Create company documents to assist in the repair and inspection of company aircraft and components.
- Take a forward-looking approach to regulatory compliance and positioning MAC for successful capture of MAC revenue growth opportunities.
- Have the ability to accurately quote outside work, manage challenges to effective solutions, and deliver a high-quality product on time.
- Be able to develop documented processes for regulatory compliance and increasing quality and efficiency.
- Be a tireless promoter of maintaining the company philosophy of safety, taking care of our people, business ethics, and standing behind the quality and value of our work.
QUALIFICATIONS :
SPECIAL POSITION REQUIREMENTS :
SUPERVISORY RESPONSIBILITY :
TRAINING REQUIREMENTS :
WORKING CONDITIONS AND PHYSICAL EFFORT :
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