Veteran Services Coordinator

Veteran Services Coordinator

Mt. San Jacinto College 

Salary $6,629.39 - $9,735.48 Monthly

Location Temecula Valley Campus 41888 Motor Car Pkwy, Temecula, CA

Job Type Full Time

Job Number 03412

Department Veteran's Services

Division Student Services

Closing Date 6/30/2026 11:59 PM Pacific

Salary Level 26

Salary Schedule Range (From Step - To) 1 to 14

Weekly Hours 40

Daily Work Schedule (Start - Stop) Monday - Thursday 8 am - 5:30 pm; Friday 8 am - 12 pm

Contract Length 12 months

Occupational Group U Supervisor

Position Type R Regular

Categorically Funded No

# of Positions 

JOB SUMMARY

We have an exciting opportunity for a Veteran Services Coordinator located at our campus in Temecula, CA.

Under general direction of assigned administrator, oversee and coordinate day to day services and activities of the Veterans Resource Center; counseling students concerning their eligibility for various VA educational assistance programs and interpreting federal, state and institutional regulations. The VA Coordinator is also responsible for completing the certification process for veterans and eligible dependents, develop and conduct marketing and outreach activities to promote and further enhance the veteran population; disseminating information to academic counselors and administrative staff as well as providing information about applying for funds from other financial aid resources at the College; provide supervises services related to tutorial assistance and work study benefits in accordance with federal, state, and institutional guidelines.

CONDITIONS OF EMPLOYMENT

• This position serves District-Wide; applicants may be assigned to any district facility. Work hours and worksite locations are subject to change depending on department needs.

• Initial placement on the salary schedule will be commensurate with education and experience, not to exceed step four (4) on the assigned salary schedule for new hires.

• A six-month probationary period must be successfully completed before the selected candidate is considered a permanent employee of the district.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.

• Supervise and coordinate all aspects of services and activities of Veterans Services and at the Veterans Resource Centers District-Wide

• Develop VA policies and procedures to ensure compliance with Federal, State, and college regulations

• Coordinate with external agencies to bring relevant services to the veteran and military family populations

• Determine program needs, student learning outcomes and assessments, formulate action plans, compile statistical records for reports, and submit appropriate program development plans through program review

• Initiate and maintain positive relations with the Department of Veteran Affairs, VA Vocational Rehabilitation Counselors, and veteran staff on campus

• Plan, organize and implement a variety of programs and activities to recruit, retain and assist students.

• Refer students to campus departments or community organizations for assistance as appropriate.

• Develop and provide orientations, workshops and activities for students and community groups. Develop veterans' campus and community resource materials, and make presentations to veteran audiences.

• Coordinate the monitoring of each recipient's academic record for compliance with VA rules and regulations Work with the School Certifying Official to review issues of debt reconciliation with the Department of Veterans Affairs, the student(s), and the college to ensure compliance and proper funding distribution

• Maintain and update the College VA website as well as standardized application packets, forms and brochures

• Assist with the reconciliation of Post 9/11 student's financial accounts, monitor VA fee deferment process and VA applications for educational benefits.

• Seek grant funding to effectively meet program goals

• Maintain up-to-date understanding of college rules, regulations and guidelines applicable to assigned student services areas to assure compliance to the same.

• Compose electronic, and printed information in media such as websites, newsletters, and flyers, publicizing programs and services

• Create events throughout the year that celebrate and thank the veterans at MSJC and within the community for their service

• Hire, supervise and facilitate monthly training sessions for work-study that will provide the most updated information and processes and ensure quality customer service delivery is provided by staff and contracted students workers

• Work with VRC Counselors to collaborate with the Early Alert program to inform veteran students at the first sight of possible risk of academic probation and referring them to support services that will assist them such as DSPS, counseling, etc.

• Create presentations, programs, workshops and functions that help educate the students, faculty and staff at the college and the importance of addressing the unique needs of military and veteran students and their families as they transition into college

• Work closely with the Dean of Student Services to perform audits of Veterans educational files and related records to ensure accuracy and compliance with Federal and State regulations

• Conduct financial aid workshops and presentations on and off campus for college and high school students and their parents; provide in-depth information and advice to potential applicants; advise students in matters related to veterans financial aid, scholarships, and grants

• Participate in appropriate professional organizations and College events

• Strengthen and support the Student Veterans Club on campus, as well as help to build and strengthen the overall veterans affiliated community

• Serve as a liaison for Veterans Services with other District divisions, and outside agencies; negotiate and resolve significant and controversial issues

KNOWLEDGE, SKILLS AND ABILITIES

The incumbent should possess knowledge of: 

• District organization, operations, policies and objectives, requirements, guidelines, rules and objectives related to veteran services, interviewing techniques

• Working with veterans and interpreting federal regulations

• Principles and practices of budget preparation and administration

• Veterans Services, and pertinent Federal and State laws

• Principles of supervision, training and providing work direction to others

The incumbent should possess skills in: 

• Preparing a variety of reports related to departmental activities, including statistical analysis

• Evaluating assigned programmatic area for compliance with applicable regulations

• Conducting research to identify solutions, resolving problems, or providing information

• Working with diverse academic, cultural and ethnic backgrounds of community college students and staff

• Organizing, setting priorities and exercising sound independent judgment within areas of assigned responsibility

• Communicating clearly and effectively, both orally and in writing

• Preparing clear, concise and accurate reports, correspondence and other written materials

The incumbent should possess the ability to: 

• Interpret Federal, State and University regulations governing the Veterans Affairs program

• Develop, recommend, implement, and monitor policies, procedures, and work flow

• Communicate effectively and appropriately

• Maintain confidentiality of records and information

• Maintain files accurately, in paper and in software programs

• Handle complex and sensitive issues

• Perform multi-tasks and meet deadlines

• Effectively counsel students

• Accurately prepare records and reports

• Maintain current knowledge of Federal, State, and local regulations concerning veterans' benefits, as well as numerous sections from the Ed. Code and Community College operations

• Establish and maintain cooperative and effective working relationships with others, including those from a diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff

QUALIFICATIONS AND REQUIREMENTS

MINIMUM QUALIFICATIONS

• A Bachelor's degree (*attach transcripts); AND

• Two (2) years of professional experience with veteran affairs/services; AND

• One (1) year of professional experience giving formal presentations or facilitating workshops; AND

• Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff

***To ensure a fair and compliant screening process, application materials must only include minimal personal information. Application materials must not include your date of birth, Social Security number, photographs, URLs, QR codes, LinkedIn profiles, or any other embedded links directing to personal information or external websites. The only exception applies to transcript documents where certain information may appear by default. Application submissions containing any of the above items will be marked as incomplete and will not be considered*** 

DESIRED QUALIFICATIONS

• Five (5) years of professional experience within a community college

• Familiarity with veterans concerns and problems

• Previous military service or experience

• Experience working with:

• diverse compositions of student populations

• college students in the areas of mentoring, advising, and counseling

• and developing publications and marketing materials

• Advanced computer skills including website development

SPECIAL CIRCUMSTANCES

• Position requires some responsibility working evening, weekend, and extended hours during peak periods; overnight travel to attend veteran's related programs and other functions to promote the college and the Veterans Center to the military affiliated, local, and regional veterans connected communities

• Possession of, or the ability to obtain within 60-days of hire, a valid California driver's license with a driving record acceptable to the District.

• Must maintain a driving record that meets District requirements set forth in the current policy as it relates to allowable types of infractions and points. Prior to access to District vehicles, must complete successful enrollment in the District's Direct Pull program with the DMV

THE COLLEGE

To learn more about Mt. San Jacinto Community College District, visit https://msjc.edu/humanresources/

To apply, please visit https://apptrkr.com/7247909 

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Salary : $6,629 - $9,735