What are the responsibilities and job description for the Retail Supervisor position at Mt. Rose Ski Tahoe?
POSITION SUMMARY
The retail assistant assists the Retail Manager with daily shop operations.
- Replenish merchandise and maintain organized displays.
- Help with merchandising and maintaining visual presentation standards.
- Provide friendly and knowledgeable customer service.
- Assist customers with product selection and general questions.
- Operate the point-of-sale system and process transactions as needed.
- Assist with receiving shipments and maintaining accurate inventory.
- Help maintain a clean, organized, and welcoming retail environment.
EDUCATION/EXPERIENCE/SKILLS AND ABILITY REQUIREMENTS
- Previous retail or customer service experience preferred.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Positive, friendly, and approachable attitude.
- Reliable and dependable.
- Ability to prioritize tasks in a fast-paced seasonal environment.
- Ability to lift, carry, and move merchandise and boxes as needed.
- Comfortable learning point-of-sale and inventory systems.
CONTACTS
INTERNAL: Employees and other Department Managers
EXTERNAL: Resort Guests, Vendors
ESSENTIAL DUTIES & RESPONSIBILITIES
- Support the Retail Manager during busy periods and throughout the season.
- Assist with opening and closing duties.
- Help prepare the shop for daily operations.
- Assist with special events, seasonal transitions, and merchandise changes.
- Perform other retail-related duties as assigned by the Retail Manager.
MARGINAL DUTIES & RESPONSIBILITIES
- Coordinate and cooperate with other departments as necessary in the completion of the above essential duties.
- Provide information and answer questions about the resort to resort guests.
- Any other duties that may contribute to the cleanliness, orderliness and overall efficiency of the entire operation and all of the tasks contained therein.