Certified Salesforce Lead/Architect - Hybrid - in person interview - Michigan Locals Only

***in person Interview *** Very long term project; initial PO for 1 year and usually the project goes for 3-5 years with this customer *** Hybrid; 2  days a week onsite****

Job Summary

This position functions as a Salesforce Application Architect  The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with MDHHS''''s strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL).

Job Responsibilities

• Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement.
• Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices.
• Participating in Design & Discovery sessions and promoting the adoption of Salesforce''''s Well-Architected Framework.
• Providing technical leadership and mentorship to development teams, including state employees and contractors.
• Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.
• Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions.
• Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment.
• Setting the technical direction for client Child Welfare applications.
• Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies.
• Ensuring compliance with security, performance, and regulatory standards.

Primary Duties (80%)

Serve as the development specialist responsible for the design, development, testing and documentation of the technical software solutions.

• Solve system design problems and programming issues.
• Ensure that the solutions are integrated and enhanced to meet the needs of the agency''''s business plan.
• Lead development of software applications, server components and services using various development tools and State of Michigan approved/supported technologies.
• Plan/Coordinate integration of systems within the business area, external partners, state agencies, and hosting platforms.
• Design and implement application security that complies with State of Michigan policies.
• Lead/Direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes.
• Review/Approve presentation materials for technical review meetings, approval sessions, application demonstrations.
• Ensure that technical design strategies or applications adhere to State and agency policies, standards, and guidelines.
• Review and approve State of Michigan system engineering methodology or other required technical deliverables.

Primary Duties (15%)

Provide technical leadership to the application development team, agency, and external groups.

• Work with teams and product owners to refine SADLC, prioritize agile backlogs, and maintain release readiness/schedule.
• Ensure compliance with ECM standards and procedures across development, system test, user acceptance testing, security, and production environments, includes coordinating, creating, approving, and monitoring required work items.
• Make technical recommendation(s) and/or decision(s) for changes to the Bridges application based on user requirements.
• Solve complex system design and programming problems which ensure high security is addressed for client level of data.
• Plan for coordination, development, testing and integration of systems and data with Bridges.

Primary Duties (5%)

Research and evaluate relevant technology as it pertains to the business strategy.

• Maintain thorough, up to date knowledge of programming techniques used in software development in line with the DTMB technology standards.
• Recommend configuration management tool best practices.
• Identify/Share/Recommend improvements to tools and technology to development team and technical support staff.

Required Qualifications

• 5 years of experience working within Agile development environments.
• 5 years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders.
• Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals.
• Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences.
• Salesforce certification required.
• 5 years of hands-on experience with Salesforce, SQL, Java, and web services development.
• Strong experience with Oracle SQL development, including query execution and performance tuning.
• Experience working with DevOps practices, including automated builds, testing (regression/smoke), and multi-environment deployments.
• Demonstrated ability to troubleshoot complex system issues and provide technical guidance/leadership to development teams.

Preferred Qualifications

• Experience working on enterprise-level implementations.
• Database-related certifications.