Trainer

Company Description

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

Job Description

• Conduct training and education programs for employees and external clients
• Assist in evaluating training needs by evaluating employee knowledge, skills and abilities against needs of job or role, and identifying gaps where training is needed
• Assist in evaluating training needs by evaluating client knowledge, skills and abilities against needs of job or role, and identifying gaps where training is needed
• Prepare and lead client training using a standardized curriculum
• Conducts on-going training of existing team members, in classroom or field.
• Assists in training internal new hires to help embrace client culture and understand roles and responsibilities for markets to be supported
• Assists in Kaizen and other employee process efficiency / productivity exercises
• Stay current on both sales and technical product knowledge
• Work with other team members in the Training Department, MSX Management, and respective Market Management to assist in training plans
• Consistently reviews training materials for preparation and perspective
• Contributes to the training evaluation by collecting feedback from trainees and collaborating with Management
• Always maintain positive healthy team and customer relationships
• Always maintain their discretion, confidentiality, professionalism with the materials and programs used and executed
• 80% travel required
  
  

Qualifications

• Develop and cultivate a never-ending appetite for learning to broaden your knowledge and those of your students
• Strong organization and time-management skills to prioritize and set goals for productivity
• Creative and problem-solving skills to invent new ways to accommodate the learning needs of contemporary learners
• Effective communication (verbal and written) and interpersonal skills to inspire and engage learners
• High empathy skills and understanding of effective teaching methodologies and the willingness to keep abreast of new techniques as related to instruction
• Have a background in content delivery and creation using modern methods and technology.
• A minimum of bachelor’s degree (BSc) in education, other related courses, and/or a mix of relevant industry knowledge, experience and certifications
  
  

Additional Information

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.