What are the responsibilities and job description for the Technical Trainer position at MSX International?
Company Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
Are you passionate about helping aspiring automotive technicians learn and get started in their career? We are seeking a qualified Technical Training Instructor to support a premium Automotive OEM at the OEM training facility. The primary purpose of this role is the training of dealership apprentice technicians in the diagnostic strategies and proper repair of vehicle systems by facilitating service technical training classes at the Regional Training Center. This is an excellent opportunity for an individual with enthusiasm for improving the diagnostic capabilities of technicians who are just beginning their career in the automotive industry.
Responsibilities
Required Skills
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
Are you passionate about helping aspiring automotive technicians learn and get started in their career? We are seeking a qualified Technical Training Instructor to support a premium Automotive OEM at the OEM training facility. The primary purpose of this role is the training of dealership apprentice technicians in the diagnostic strategies and proper repair of vehicle systems by facilitating service technical training classes at the Regional Training Center. This is an excellent opportunity for an individual with enthusiasm for improving the diagnostic capabilities of technicians who are just beginning their career in the automotive industry.
Responsibilities
- Facilitate training workshops for dealership apprentice technicians, with the goal of obtaining their initial OEM certification.
- Prepare workshops and vehicles for experiential learning.
- Verify learners’ understanding of the subject matter using competency-based training.
- Identify additional training needs based on learners’ feedback and assessment of skills.
- Ensure Regional Training Facility, tools, student guides, literature, vehicles, and training center are properly maintained.
- Maintain attendee training records in learning portal.
- Collaborate regularly with Corporate, Regional, and Dealership team members to accomplish Corporate, Regional, and training department goals.
- Perform light to medium lifting requirements in repair shop operation management.
- Assist Corporate Training staff in the development of technical training curriculum as required.
- Continually enhance technical instructional facilitation skills, technical knowledge of vehicle systems, and diagnostic technology.
- Comply with health and safety standards and maintain a safe work environment in the Training Center.
- Maintain shop cleanliness and follow published 5S standards.
- Maintain a professional relationship with customers and supplier personnel.
- Maintain and use equipment in the workshop to operational standard.
- Take reasonable precautions to protect company vehicles.
- Excellent time management skills
- Excellent verbal and written communication skills
- Charismatic personality and passion for adult education
- Excellent classroom facilitation skills
- Shop Management skills
- Thrives working independently but also enjoys working as part of a larger team
Required Skills
- 6 or more years of work experience in automotive technical repair and diagnostics.
- 3 or more years of work experience training OEM dealership technicians.
- Knowledge and experience with electric vehicle technology a plus.
- Ability to read, interpret and explain mechanical drawings and electrical schematics.
- Experience preparing classrooms, workshops, and vehicles for learning.
- Working knowledge of Microsoft Office (OneDrive, Teams, Outlook, Word, Excel, and PowerPoint) a plus.
- Will work out of the Ridgeville Training Center.
- Must have a valid driver’s license.
- Must be fluent in English (additional foreign languages a plus).
- Tech School, Automotive Certificate, Associates Degree or Bachelor’s Degree preferred.
- Preferred Professional Certification (OEM Master Technician or ASE Master technician).
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.