Turnkey Coordinator – HVAC

As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Turnkey Coordinator - HVAC. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!

A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.

The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.

Role and Responsibilities

• Work closely with Turnkey Operations Team to assist in Estimating and customer presentation.
• Review database and provided documents to ensure accurate set-up of TK projects utilizing Vista Viewpoint and SharePoint.
• Manage and execute change orders, updating WO/SP files with information.
• Work closely with the Turnkey Operations Team to coordinate the installation schedule.
• Manage/execute the essential TK field team support functions: sending appointments, reviewing notes, etc., to include Vista training and guidance to the field team.
• Generate POs and assist with procuring equipment/materials.
• Execute and maintain reports such as Open Call Reports, Cost vs. Estimated, and others as needed/requested.
• Schedule, host, and attend team & customer meetings and provide data as requested.
• Assist Project Manager with reporting, permit & inspection requests.
• Prepare and submit timely billing documents, AIA applications, billing in customer portals, oversee & correct invoices, billing errors, and account collections as needed.
• Submit billing through customer portals, as required.
• Assist with accounts payables and receivables, including communicating with vendors and customers regarding invoices and billing errors.
• Work with the Turnkey Operations Team to assist in generating and providing complete closeout documentation and warranty coverage.
• Work with the Turnkey Operations Team and Service Manager to review PM Agreement opportunities.
• Assist in reviewing and maintaining cost estimates of material, subcontractors, purchased equipment, and other TK project-related activities.
• Document work by maintaining files for each job.
• Assist/Provide documentation for internal and external auditors.
• Assist the Accounts Receivable Department with account collections.
• Monitor and respond to email requests.
• Collaborate with the Service Coordination team, Operations Manager, and TK team.
• Other such duties and responsibilities as assigned by the Company from time.

Qualifications and Requirements

• Demonstrated proficiency in MS Office (Outlook, Excel, Word), SharePoint, and basic Windows environment.
• Knowledge of basic accounting and business principles.
• Ability to work with diverse teams.
• Excellent written and verbal communication skills.
• Ability to positively represent the company and communicate with others at varying technical levels.
• Ability to learn and become proficient with Service Management software and financial accounting systems within the timeframe of training period.
• Strong organizational skills.
• Ability to work as a member of the Service Coordination Team.
• Must have excellent attention to detail and a high sense of urgency.
• Understanding of general service and/or construction industry.

• Knowledge of HVAC Service, Fire & Security Service, and Controls Service preferred
• Knowledge of Viewpoint Vista/WennSoft/Key2Act, a plus.
• Associates degree in business administration, accounting, or another related field a plus.
• Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 25 lbs. occasionally, 5-10 lbs frequently to lift/carry/move objects, files and documents.
• Must successfully pass a background check & drug test.

Work Environment: Work is performed in an open office environment with conditioned air and bright lights.

Benefit Highlights

At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:

• Medical/Dental/Vision Insurance
• 401k with Employer Contributions
• PTO
• Paid Holidays
• Employee Assistance Program
• Long-term Disability
• Short-term Disability
• Flexible Spending Plan
• Health Savings Plan

Additional Notes

• If you are unable to apply electronically and require an accommodation, please contact HRAdmin@msssolutions.com
• MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

MSS Employees, please visit the MSS Career Center or contact HR to apply.