What are the responsibilities and job description for the Operations Engineering Lead position at MSS MJH Shared Services?
At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it! Provides leadership in the areas of system configuration, development, troubleshooting, and debugging for our internal platform. Works with leadership and client account teams to plan and deliver on service requests within defined SLA's. Manages and prioritizes backlog of service requests from daily to multi-week engagements. Builds and maintains reports and dashboards for leadership to review SLA's and KPI's. Responsible for client launches and updates as needed. Ability to effectively communicate with associates, direct reports, client services team, marketing, management, and leadership · Sets and maintains operational goals, metric's, KPI's and or milestones · Sustains professional knowledge of industry platforms and technology. Responsible for application setup and configuration, documentation and SOP's. Senior level understanding of the CSS/Sass/SCSS, HTML5, Tailwind (or TailwindCSS) ,Bootstrap, Javascript, inter-system communications, and back-end job processing. Demonstrable understanding of TSQL query language. Leadership Skills Experience developing relationships with sales, marketing, PM, development teams Strong HTML5 CSS/SaSS/SCSS CMS experience (Internal & External Systems) Mobile First Design Organizational Skills Task Management Skills Leading People Setting expectations Managing tight deadlines Compensation Range: $120,000 – $125,000 per year, depending on qualifications. Eligible for annual company bonus program or commission incentive based on role. The compensation offered to the candidate selected for this position will depend on several factors, including the candidate's educational background, skills, and professional experience. Benefits Overview: We’re proud to offer a comprehensive benefits package, including: Hybrid work schedule Health insurance through Cigna (medical & dental) Vision coverage through VSP Pharmacy benefits through OptumRx FSA, HSA, Dependent Care FSA, and Limited Purpose FSA options 401(k) and Roth 401(k) with company match Pet discount program with PetAssure Norton LifeLock identity theft protection Employee Assistance Program (EAP) through NYLGBS Fertility benefits through Progyny Commuter benefits Company-paid Short-Term and Long-Term Disability Voluntary Term Life & AD&D Insurance, plus Universal Life Insurance options Supplemental Aflac coverage: Accident, Critical Illness, and Hospital Indemnity Discounts and rewards through BenefitHub #LI-Hybrid MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed “At Will.” This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice. Malicious actors are impersonating recruiters from many different companies and attempting to deceive job seekers. Please be aware that all legitimate recruitment communications from MJH Life Sciences will come from official company channels and verified email addresses ending with @MJHLifeSciences.com. To protect yourself: Verify Emails: Double-check the sender's email address and ensure it matches our official domain. Avoid Sharing Sensitive Information: Never share personal or financial information (e.g., Social Security Number, banking details) over email or unverified platforms. All personal information is collected AFTER you gain access to secure company services. No Payment Requests: MJH Life Sciences will never ask for payment or fees as part of our hiring process. If you suspect fraudulent activity or receive suspicious communication claiming to be from us, please report it immediately to Info@mjhlifesciences.com Your safety and security are our top priorities. Thank you for helping us maintain a safe recruitment process.
Salary : $120,000 - $125,000
