What are the responsibilities and job description for the General Labor Technician position at MSR Technologies?
Primary Responsibilities
- Process daily incoming goods and returns into Repair Center database and ERP systems
- Identify log and track items that can’t be inducted due to any discrepancies, paperwork, part number, serial number, RO’s , missing in JDE etc.
- Communicate and coordinate with the internal and external customer for product returns/repair and receiving issues.
- Maintains delivery records for received products
- Manage RAI activity, including communication and logging of AWBs and dates
- Provide daily report-out of key metrics (grief units in house, units added, units cleared, top 5 customers, etc.)
- Partner with CS order administration focal to minimize units in grief and expedite clearance
- Control and identification of units in grief
- Additional tasks/ duties as assigned by logistics Manager
- Daily cleaning organizing and general housekeeping of your own work area
- File or scan file all related paperwork to process or close out repairs. Maintain/process paperwork and files per established company procedures
- Establish and maintain effective working relationships and communications with customers, other employees, supervisors and managers
- Maintains safe work environment according to all department procedures, federal and state regulations
Preferred Qualifications
- Detail-Oriented
- Strong computer skills,
- Strong Attention to detail, Accuracy with data entry, and an aptitude for organization
- Strong communication skills
- Excel, Outlook experience required; PowerPoint, Teams experience strongly preferred
- Able to collaborate with customer service representatives, receiving/shipping personnel, and MRO leadership
- Prior experience working in materials or customer service role
Basic Qualifications:
- HS Diploma or AA/AS degree (or other 2-year post high school training) with a
minimum of 2 years of relevant experience OR In the absence of a HS diploma, GED or AA/AS degree, 4 years of relevant experience is required.
- Ability to multi-task, prioritizes, and manage time effectively
Job Type: Contract
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Experience:
- Materials management: 3 years (Required)
Work Location: In person
Salary : $18 - $20
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