Asset Product Management Team Manager

Are you passionate about designing solutions that truly matter to users?

MSPbots is hiring an Asset Product Management Team Manager to lead the strategy, design, and execution of client-facing assetsdashboards, widgets, bots, and reportsthat drive measurable business outcomes for MSPs.

This is a high-impact leadership role for a product thinker who thrives on translating user insight into value and delivering innovation at scale.

Work Setup: Remote

Schedule: Semi-Flexible, MondayFriday from 8AM to 5PM Central Time

Location: US-based only

What Youll Do

User-First Strategy

• Conduct user interviews, surveys, and workshops to uncover pain points and needs across MSP segments
• Develop personas and usage scenarios to guide asset design and prioritization
• Serve as the voice of the client in all cross-functional discussions
• Build relationships with key clients to deepen product adoption and gather real-time feedback

Rapid Asset Prototyping

• Lead a team of Asset Product Managers in building and iterating on solutions quickly
• Work with data analysts to ensure assets are intuitive and actionable
• Create structured feedback loops with clients and CSMs to guide enhancements

Cross-Functional Collaboration

• Own and maintain a strategic asset roadmap based on client needs and company vision
• Present updates, roadmaps, and metrics to internal stakeholders and external clients
• Collaborate with Sales and Marketing to define value propositions and Go-to-Market strategies

Performance-Driven Optimization

• Define and track key performance indicators (KPIs) like feature usage, satisfaction, and adoption
• Analyze what works (and what doesnt) and iterate to continuously improve asset value
• Maximize time-to-value and client ROI through smart, data-backed decisions

What Youll Bring

• 5 years in Product Management, with 2 years leading SaaS or automation-focused teams
• Experience conducting user research, segmentation, and building client personas
• Strong ability to simplify complex workflows into scalable solutions
• Experience with product tools like Jira, UserPilot, and analytics platforms
• Excellent communicatorable to present to executives and build trust with clients
• Background in MSP, SaaS, or data analytics is a plus
• Passion for GenAI, workflow automation, and solving real customer problems

Youll Thrive Here If You...

• Have a user-first mindset and obsess over real client outcomes
• Thrive in ambiguous, fast-paced environments
• Bring a collaborative leadership style that empowers your team
• Use data and empathy to drive every decision
• Have the ability to work flexibly and effectively with cross-functional teams across the US, China, and the Philippines

Help Shape the Future of MSP Automation
Join MSPbots and lead the charge in designing powerful assets that make a difference.Apply now at mspbots.ai!