What are the responsibilities and job description for the Outside Sales Account Manager position at MSM (Northern Safety)?
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Travel the defined territory to grow business through direct face to face contact with customer base.
• Builds customer relationships through consultative selling techniques, soliciting orders and/or talking with
customers via phone and virtual meeting place technology.
• Work with customer service and branch location to develop new business.
• Work with inside sales representatives to establish contact for customers to place orders, delivery schedule and
obtain pricing information.
• Quote prices on products and determines if a customer would fit into a volume purchase program.
• Responsible of keeping abreast of customer purchases by using monthly customer reports.
• Follow up on any samples or catalogs issued to prospective or existing customers.
• Work with Product Trainer to gain knowledge of what applications products are used for so customers are kept
informed of current developments.
• Promptly meet territory reporting deadlines and have competitive reconnaissance.
• Responsible for recording activities and opportunities in our CRM on a daily basis.
• Supply company with information in regards to any customer feedback and be a resource to all current sales
channels.
• Plan and organize sales strategies.
• All other duties as assigned.
EDUCATION, QUALIFICATIONS, SKILLS & ABILITIES
• Associate's degree (A. A.) or equivalent from two-year college; one to three years selling experience preferred;
or equivalent combination of both education and experience.
• Must have state driver's license.
• Excellent written and verbal communication skills.
• Ability to be organized and thorough.
• Ability to be flexible when working with other associates and managers.
• The ability to be a self -starter, objective, assertive in their work.
• Exhibit and maintain confidentiality with company related issues and materials.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures,
or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of team leaders, managers,
associates, and customers.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to deal with problems involving several concrete variables in standardized situations