What are the responsibilities and job description for the Portfolio Owner position at MSIG North America?
MSIG USA continues to grow!
Company Overview:
MSIG USA
is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc.
, one of the world’s top P&C carriers and a global Class 15 insurer, with A ratings and a reach that spans 40 countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.
Essential Functions
Portfolio Governance & Transparency
- Own and maintain the enterprise technology initiative portfolio, ensuring consistent tracking, reporting, and governance across all workstreams.
- Establish and enforce portfolio management standards, cadence, and operating mechanisms across Technology Delivery.
- Ensure all projects adhere to PMO standards for status reporting, issue/risk escalation, financial tracking, and milestone management.
- Create a centralized view of active, planned, and proposed initiatives with clear linkages to business value, priority, and resource load.
Executive Reporting & Insights
- Build and deliver portfolio dashboards that provide actionable insights on delivery health, risks, dependencies, financials, and capacity.
- Produce high-quality executive summaries for the CIO and leadership team, highlighting critical decisions, emerging risks, and delivery outcomes.
- Translate complex technical, financial, and operational information into concise, strategic narratives for senior audiences.
Project Health, Risk Management
- Partner with Scrum Masters and Delivery Leads to maintain accurate weekly status updates, milestone timelines, and burn-down metrics.
- Identify at-risk initiatives early and drive mitigation plans, cross-team support, or re-prioritization discussions as needed.
Resource Allocation & Capacity Planning
- Maintain a forward-looking view of resource availability, utilization, and allocation across the portfolio.
- Partner with Delivery Leads, Product Owners, and Finance to ensure alignment between headcount, demand, run-the-business work, and strategic investments.
- Provide recommendations to the CIO and Sr. Leadership on resourcing needs, team constraints, and opportunities to reallocate or optimize talent.
Strategic Alignment & Prioritization
- Ensure all active and proposed initiatives align with enterprise strategy, business demand, and technology roadmap priorities.
- Facilitate intake, prioritization, and capacity planning activities with business partners and technology leadership.
- Provide objective portfolio analysis to enable informed trade-off decisions.
Delivery Excellence & Continuous Improvement
- Define what “good” looks like for portfolio reporting, project health, capacity planning, and stakeholder engagement.
- Coach Scrum Masters and Delivery Leads on portfolio standards and reporting quality.
- Identify opportunities to streamline processes, strengthen governance, and mature the PMO operating model.
Stakeholder Partnership & Influence
- Build strong relationships with Delivery Leads, Product Leaders, CIO staff, and business executives.
- Act as a trusted advisor to senior stakeholders, bringing forward objective insights and solutions to delivery challenges.
- Facilitate cross-functional discussions that improve alignment, transparency, and joint ownership of project outcomes.
Qualifications
Education & Experience
- Bachelor’s degree in Business, Technology, or related field; Master’s preferred.
- 8 years of experience in IT Portfolio Management, PMO leadership, Program Management, or Technology Strategy.
- Experience within insurance, financial services, or regulated industries strongly preferred.
- Prior experience in an Agile/Hybrid delivery environment required.
Skills & Competencies
- Deep understanding of Agile, Scrum, and project delivery lifecycle frameworks.
- Strong analytical skills with ability to build dashboards and interpret project data (e.g., Power BI, ADO reports, Jira, Workday reporting, or similar).
- Exceptional communication skills—able to distill complexity into crisp executive insights.
- Proven ability to lead through influence and drive accountability across teams.
- Strong judgment, organizational awareness, and ability to prioritize in a fast-moving environment.
- Adept at navigating competing priorities and ambiguity while maintaining objectivity.
Leadership Attributes
- Executive presence with strong storytelling and advisory capability.
- Operates with a high degree of ownership, accountability, and transparency.
- Models high delivery standards and elevates the discipline of project reporting across the organization.
- Relationship-oriented, diplomatic, and able to challenge constructively.
- Forward-looking and solutions-focused, anticipating issues before they arise
It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!
It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.
