What are the responsibilities and job description for the Cashier/Customer Service position at Msg?
Job Overview
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. This role is essential in providing exceptional service to our customers while ensuring a smooth and efficient checkout experience. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to work in a fast-paced retail environment, particularly within a grocery store setting.
Responsibilities
- Greet customers warmly and assist them with their inquiries to enhance their shopping experience.
- Operate the Point of Sale (POS) system accurately for processing transactions.
- Supervise and manage stock levels, ensuring that shelves are well-stocked and organized.
- Assist in maintaining cleanliness and orderliness in the checkout area and store environment.
- Handle customer complaints or concerns with professionalism and empathy.
- Collaborate with team members to achieve sales goals and provide excellent customer service.
- Communicate effectively with customers and staff, ensuring clear understanding of needs and services offered.
- Promote store promotions, sales, and new products to customers actively.
- Utilize phone etiquette when answering customer inquiries via phone or directing calls appropriately.
Qualifications
- Previous experience in retail sales or grocery store environments is preferred but not required.
- Strong customer service skills with the ability to communicate effectively with diverse clientele.
- Bilingual candidates are highly encouraged to apply as it enhances communication with our customer base.
- Familiarity with POS systems is advantageous for efficient transaction processing.
- Ability to supervise stock levels and assist in inventory management tasks as needed.
- Excellent phone etiquette for handling customer inquiries professionally.
- A positive attitude, willingness to learn, and ability to work collaboratively within a team environment.
Join us in creating an enjoyable shopping experience for our customers while developing your skills in a dynamic retail setting!
Job Types: Full-time, Part-time
Pay: $16.35 - $17.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $16 - $17
