PMO Associate

MSC Mediterranean Shipping Company continues to invest and lead the world container market with ships, an extensive container fleet, intermodal and dedicated staff for its customers. The Company’s evolution to its leading brand needs consistency to market, and therefore it is paramount to standardise data, processes and management information.

Established in 1998, MSC Technology provides development and technology support for the MSC transportation divisions and is composed by highly accomplished technology professionals. Today, with a team of 1000 plus, MSC Technology provides the best, most interactive maritime software solutions available in the industry. With an emphasis on equal employment opportunities and a collaborative approach to growing our expertise and solving complex problems, we are a trusted strategic partner with a great journey ahead of us.

 PMO Associate

The Role & Key Responsibilities:

Role

Within the Program Management Office (PMO) Team and under its governance and methodology guidelines, the PMO Associate is to work with Program’s staff and the Development Team to ensure governance process is followed and projects and other business initiatives are completed on time.

Reporting to the PMO lead, the PMO Associate will handle the administration of PMO process and tools used by staff.

He/she will, along with the Project Managers and Program Management, contribute to preparing PMO reporting, managing tools and follow-up actions.

The PMO Associate will manage and facilitate projects.

Responsibilities

 Management

• Manage program management tools (Ex: SharePoint; Azure DevOps; Power BI)
• Maintain a central storehouse of templates and documentation (SharePoint)
• Maintain guides, templates and project portfolio dashboard and tools to help Project Managers follow the PMO procedure
• Support program monitoring (timelines, deliverables, and implementation)
• Organize meetings
• Create project plans with objectives and milestones
• Ensure proper resources are allocated to meet deadlines and quality requirements
• Proactively escalate solutions to roadblocks

Contribution Additional Responsibilities

• Ensure corporate process and procedures are followed by team
• Support effective communication with program team and all involved stakeholders
• Follow-up required action plans
• Perform audits and PMO reporting
• Assist in governing project risk and issues practice
• Be a contributor in the development of staff training material

Additional Responsibilities

•  Deal with transversal issues, be proactive and pragmatic in solution findings
•  Exchange regularly with the Application Development Team to keep up-to-date various administrative documents

Functional and Hierarchical Reporting

 The position will report to PMO lead.

Location

Full Time, Hybrid position in Warren, New Jersey.

Candidate MUST be able to reliably commute daily.

Availability for occasional travel as required

Qualifications and Experience:

Performance Skills

• Team building
• Organization and Planning
• Listening and Understanding
• Decision making and problem solving
• Commitment to task
• Leadership
• Spoken and written communications
• Tolerance of ambiguity
• Management and Coaching

Qualifications and Experience

(P) = Preferred, (R) = Required

General:

• At least 2 years of PMO or project management experience (R)
• Experience in IT project development (P)   
• Qualification in project management or equivalent (P)
• Project Planning and Estimating (P)
• Knowledge in shipping/transport industry (P)
• Knowledge of Agile methodology (Scrum) (P)

Technical:

• MS Office Products (especially Excel and PowerPoint) (R)
• Basic programming skills (R)
• Experience of Power BI (R)
• Good experience of SharePoint (Office 365) (P)
• Knowledge of Azure DevOps (P)
• Project management techniques and tools (R)

Other:

• Excellent English communication skills (oral and written) (R)
• Capacity to work in a multicultural environment (R)
• Curious and willing to learn (R)
• Ability to meet critical deadline (R)
• Strong organizational skills (R)
• Very detail oriented, conscientious, and reliable (R)

Performance skills Guide

 Team building

Develop and maintain a team spirit within the group and in general within the systems department; participate in information sharing and teamwork to raise the performance and ensure awareness of everyone.

 Organization and Planning

Organize or schedule people or tasks; develop realistic goals and action plans while being sensitive to time constraints and resource availability; communicate these goals and action plans to all people involved.

Listening and Understanding

Clearly understand the users’ requirements and their business in order to go beyond what is only expressed, and include all required features in delivered products or services.

Decision making and problem solving

Use a systematic approach in solving problems while exhibiting judgment and a realistic understanding of issues.  Deal with facts and not with personality.  Take proactive action to solve problems at the design level, before they occur.

Commitment to task

Start and persist with specific courses of action while exhibiting high motivation and a sense of urgency.

Leadership

Influence the actions and opinions of others in a desired direction, exhibit judgment in leading others to worthwhile objectives.

Spoken and written communications

Clearly present information through the spoken work; influence or persuade others through oral presentation in positive or negative circumstances; listen well.  Write clearly and effectively present ideas and document activities; read and interpret written information.

Tolerance of ambiguity

Withhold actions or speech in the absence of important information, while trying to get this information; deal with unresolved situations, frequent change, delays or unexpected events.

Management and Coaching

Provide clear guidelines and objectives to staff; Develop their capabilities to define themselves the means to reach objectives; Check progress and achievement; help in difficult situations; Develop a Win Win relationship with staff in order to maximize motivation, efficiency and productivity; lead by example