Demo

Sr. IT Functional Analyst, Sales

MSC Industrial Supply Co.
Davidson, NC Full Time
POSTED ON 6/6/2026
AVAILABLE BEFORE 7/4/2026
BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :20845

Employment Type :Full Time

Job Category :Digital/IT

Work Location :Davidson, NC (CSC)

Brief Position Summary

At MSC Industrial Supply we are delivering great solutions. Talented people are required to understand business challenges and the importance of technology in delivering business solutions. The Senior IT Functional Analyst, Sales is the key to solving business challenges with great technology solutions. This role focuses on the functional and technical integration of sales applications with enterprise systems to support end-to-end business process for accurate and timely processing of accounts, territories, sales, and commissions. You will have the opportunity to work with innovative minds in IT and across the business, building relationships with experts and professionals in these fields to deliver results.

Duties And Responsibilities

  • Build and foster relationships with business users, stakeholders and partners by displaying expertise in the Sales process/applications, data analysis/integration and SAP sales platforms
  • Serve as a subject matter expert, and ensure projects are delivered with high quality and on time
  • Analyze business processes to provide business process solutions that increase capabilities, productivity, accuracy and/or efficiencies utilizing the sales application platforms and integrated solutions
  • Collaborate with business stakeholders to translate sales requirements into functional/integration designs
  • Partner with IT teams to define integration/technical requirements
  • Own end-to-end data flows into and out of sales and commissions applications
  • Document integration designs and data mappings
  • Monitor integration jobs, troubleshoot failures, and ensure data accuracy
  • Support system testing, release management, and QA activities in collaboration with QA testing and business teams
  • Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose
  • Participation in special projects and performs additional duties as required


Qualifications

What You Need:

  • Bachelor's degree in business, Computer Science, Information Systems, or related field—or equivalent business experience
  • 2 years of experience in SAP sales software
  • 3 years of experience in data migration and systems/platform integration
  • 3 years of experience with data analysis
  • 5 years of system development life cycle experience
  • Highly proficient in SQL queries and Excel
  • Strong analytical thinking and problem-solving abilities
  • Solid understanding of compensation process flows and business rule logic
  • Effective communicator with superior verbal, written, and presentation skills
  • Skilled in documenting technical workflows and solutions
  • Detail-oriented with strong commitment to data accuracy and quality
  • Capable of resolving complex issues and escalating appropriately when needed


Bonus Points If You Have

  • Technical experience with SAP Commissions / Incentive Management (Callidus)
  • Technical experience with Territory and Quota
  • Experience with data platforms Other Requirements:
  • A valid driver's license may be required
  • Position requires up to 10% of travel
  • This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”)


Compensation starting at $75,600 - $118,800 depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

WHY MSC?

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80 years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500 team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Open

Salary : $75,600 - $118,800

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