Benefits Specialist

Overview

Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.

At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.

Are you in? Read on for more details about this particular role.

Responsibilities

• Serve as main point of contact for benefit-related inquiries from employees and retirees via the case management system and Benefits mailbox.
• Act as a liaison between various functions and third-party administrators.
• Direct and/or inform employees and internal partners on basic details and requirements of various benefit plans. Resolve carrier and coverage issues.
• Manage billing and carrier invoice processing activities for benefit department, which include reviewing, analyzing, and providing recommendations for continuous improvement.
• Oversee the Global Mobility program and vendor relationship.
• Prepare general communication to employees, retirees, and other participants on a wide variety of benefit programs. Coordinate letters and mailings as needed.
• Create and maintain process documents and procedures related to various benefit processes. Recommend continuous improvement initiatives.
• Assist in the coordination of wellness and EAP activities and programs.
• Support Annual Open Enrollment, where we experience higher volumes in participant escalated issues, and must do frequent benefit administration vendor and carrier outreach. Travel to provide on-site support as needed.
• Review the data edits/changes files, such as the monthly pension file results, to verify demographic and compensation data passed to our vendors correctly per our audit controls.
• Manage the review of any regular weekly benefit processing, such as but not limited to, family status changes and supporting documentation for legitimacy.
• Manage the biweekly payroll remuneration audit of benefit deduction changes to verify accuracy between the benefit systems and our payroll system.
• Participate in internal and external audit requests, compliance filings, and other projects as requested.
  
  
  

Qualifications

This role is available at two different levels dependent upon education, experience, etc.

• Level I: Entry-level and a Bachelor’s degree in Human Resources, 1 years of related experience and a Bachelor’s degree (any discipline), OR 2 years of related experience and a High School Diploma.
• Level II: 2 years of related experience and a Bachelor’s degree in Human Resources, 3 years of related experience and a Bachelor’s degree (any discipline) OR 4 years of related experience and a High School Diploma.
  
  
  

Special Knowledge, Skills and Abilities Required:

• High degree of proficiency in Microsoft Suite, with priority placed on the ability to do mail merges and Microsoft Excel sorting, filtering, VLOOKUP’s, and formulas
• Exceptional organization, prioritization, and time management skills
• Professional demeanor and approach
• Strong written and verbal communications skills
• Ability to work independently with minimal supervision at times
• Proven ability to multi-task in fast paced environment
• Strong attention to detail, striving for highest level of accuracy
• Continuous improvement and critical thinking mindset
  
  
  

Experience (Preferred):

• Working knowledge of HR/benefit programs and administration
• Familiarity with benefit administration and HRIS systems
• Experience using a case management or ticketing system