What are the responsibilities and job description for the Product Development Manager position at MS Shift, Inc.?
Product Development Manager
MS Shift – New York, NY (Onsite – One World Trade Center)
MS Shift is a fast-growing SaaS platform used by hospitality organizations worldwide to manage security operations, incident reporting, concierge services, and operational workflows across hotels and resorts.
We are looking for a Product Development Manager to help drive the strategy, roadmap, and execution of our platform as we scale globally.
You will work closely with engineering, design, sales, and customer success to deliver products that solve real operational problems for hotels and hospitality organizations.
Responsibilities
• Define and execute the product roadmap aligned with company strategy
• Gather and prioritize product requirements from customers, sales, and internal teams
• Work closely with engineering teams to deliver new features and product improvements
• Translate business needs into clear product specifications and user stories
• Lead product releases from concept through launch
• Analyze customer usage data and feedback to guide product decisions
• Partner with Customer Success and Sales to support customer implementations and expansion opportunities
• Ensure product features align with hospitality operational workflows
• Coordinate cross-functional teams across engineering, QA, design, and operations
Requirements
• 10 years of experience in Product Management in Tech/SaaS Companies
• Strong understanding of software development lifecycle and agile processes
• Strong Experience in C# and React
• Ability to translate customer problems into product solutions
• Experience working closely with engineering teams and technical stakeholders
• Strong communication and leadership skills
• Hospitality or operations software experience is a plus
Preferred Background
• Experience building B2B SaaS platforms
• Experience working with enterprise customers
• Master of Science (M.S.) in Computer Science, Software Engineering, Data Science, or a related technical discipline
Compensation
$150,000 – $180,000 base salary bonus
Location
Onsite – One World Trade Center, New York City
Salary : $150,000 - $180,000