What are the responsibilities and job description for the Administrative Assistants-Temp-Legal position at MS Shift, Inc.?
About MS Shift
MS Shift is a fast-growing SaaS platform used by global hospitality companies including hotels, resorts, and security teams. Our platform helps organizations manage incident reporting, daily operations, patrol tracking, and team communication.
We are looking for a highly organized
Administrative Assistant
who wants to grow into
Onboarding and Customer Success roles
as the company scales.
This role will support leadership, operations, and the customer success team with administrative tasks, scheduling, documentation, and customer coordination. Over time, this position can evolve into a
Customer Success / Client Onboarding Specialist
role.
This is an excellent opportunity for someone interested in
SaaS, technology, and customer experience
Administrative & Operations Support
Manage calendars, schedule meetings, and coordinate internal and customer calls
Prepare documents, reports, and internal communications
Assist with CRM updates (Salesforce or similar)
Organize customer information and onboarding documentation
Customer & Onboarding Support
Help coordinate
new customer onboarding sessions
Assist in preparing
training materials and documentation
Join onboarding and customer meetings to take notes and track action items
Ensure customers receive follow-up information and resources
Track onboarding progress and customer requests
Growth into Customer Success
Supporting
customer onboarding and implementation
Helping manage
customer relationships
Monitoring
customer adoption and satisfaction
Coordinating customer training sessions
5 years experience as
Administrative Assistant, Operations Coordinator, or Customer Support
~ Experience with
Linkedin, Salesforce
~ Experience supporting
Customer Success or Sales teams
Familiarity with
Salesforce or other CRM platforms
Growth path into
Customer Success / Onboarding roles
Exposure to
enterprise customers and hospitality brands
MS Shift is a fast-growing SaaS platform used by global hospitality companies including hotels, resorts, and security teams. Our platform helps organizations manage incident reporting, daily operations, patrol tracking, and team communication.
We are looking for a highly organized
Administrative Assistant
who wants to grow into
Onboarding and Customer Success roles
as the company scales.
This role will support leadership, operations, and the customer success team with administrative tasks, scheduling, documentation, and customer coordination. Over time, this position can evolve into a
Customer Success / Client Onboarding Specialist
role.
This is an excellent opportunity for someone interested in
SaaS, technology, and customer experience
Administrative & Operations Support
Manage calendars, schedule meetings, and coordinate internal and customer calls
Prepare documents, reports, and internal communications
Assist with CRM updates (Salesforce or similar)
Organize customer information and onboarding documentation
Customer & Onboarding Support
Help coordinate
new customer onboarding sessions
Assist in preparing
training materials and documentation
Join onboarding and customer meetings to take notes and track action items
Ensure customers receive follow-up information and resources
Track onboarding progress and customer requests
Growth into Customer Success
Supporting
customer onboarding and implementation
Helping manage
customer relationships
Monitoring
customer adoption and satisfaction
Coordinating customer training sessions
5 years experience as
Administrative Assistant, Operations Coordinator, or Customer Support
~ Experience with
Linkedin, Salesforce
~ Experience supporting
Customer Success or Sales teams
Familiarity with
Salesforce or other CRM platforms
Growth path into
Customer Success / Onboarding roles
Exposure to
enterprise customers and hospitality brands