HOA Administrative Assistant

The Role: Partner along side our Association Community Managers to assist with our portfolio of Homeowner Associations and provide office support services. The Administrative Assistant will handle homeowners' calls, solicit bids, draft letters and email communications, prepare HOA demands and escrow documentation to lenders, track service requests and follow-up, update records and files.

Attributes:

• Willing to pick up the phone and find the answer when needed
• Genuine interest in helping people, whether colleague or client
• Have a basic knowledge of governing and escrow documents
• Have impeccable attention to detail
• A team player who is constantly learning and genuinely loving the challenge of work
• Excellent communicator both written and oral
• Enjoys problem solving and conflict resolution
• Highly organized with proficient time management skills
• Enjoy the challenge of multi-tasking between several projects at a time and prioritizing independently
• Thrive throughout your day even if it’s not the accomplishment that you intended for that day
• Enjoy an open and collaborative style workplace
• Able to remain calm and work positively under pressure
• Eager to learn new things and progress within a promote-from-within company
• Responsibilities:
• Assist in preparing, scanning and distributing Board and Annual Meeting Agenda Package
• Field phone calls and respond to inquiries from homeowners and vendors
• Regularly Membership directory, calendars and records of the Association
• Assist in completing documentation to escrow for property transfers and refinancing
• Maintain renewals of Association and Vendor insurance
• Communicate with vendors at direction of management to obtain bids for HOA maintenance
• Distribute Annual Disclosure and Annual Budgeting notifications to membership
• Send out Welcome Packets to all new owners
• Review, sort and store files received from newly acquired HOA’s; set up new folders with retained information
• Outline Governing Document provisions to create HOA Profile for ease of reference
• Prepare Mailings Form to submit to accounting for processing
• Perform all other duties as business needs dictate
• Fill Brita and set up the coffee maker
• Sterilize the reception area at the end of the day
• We're effective, honest, and fun, and we want you to be too! So, here's a couple questions for you...
• Are you open to exploring new ways to find the solutions we need to ensure our Community Manager’s success?
• Are you willing to think like an owner and prioritize doing the right thing by our clients?
• Do you take your work seriously and put yourself into everything you deliver?
• And, at the same time, do you remember not to take yourself too seriously?
• You can tell the answers we're looking for. So, you should have a pretty good idea what it takes to fit right in here. But what’s in it for you?

Benefits

· Supportive Workplace that feels more like family

· Stunning office with plenty of natural light and fresh air

· Paid Time Off accrual 10 Paid National Holidays

· Health Insurance offered

· Flexible hours if needed

· Opportunity to learn and grow in a never-evolving industry

If we get to meet you, we’ll want to learn about your administrative experience and/or relevant real estate, escrow, or lender background. We’ll also love to hear what interests you about the property management industry.

We want to see someone we can trust to be confident, professional and effective but relaxed enough to remember to smile and remind people why working with us is fun.

Most of all, you are articulate, meticulous and love to help people to ensure efficient management of our projects.

Job Types: Full-time, Temporary

Pay: $21.00 - $22.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• San Diego, CA 92103: Relocate before starting work (Required)

Work Location: In person

Salary : $21 - $22