What are the responsibilities and job description for the Senior Product Manager - Ancillary Revenue position at mroads?
Mroads is looking for a "Senior Product Manager - Ancillary Revenue" for one of the direct clients in Bethesda, MD. This is a hybrid role.
The Senior Manager will perform the following activities:
• Coordinate and drive the cross-functional execution of key development activities with our 3rd party vendors, internal technology teams, and business partners
• Partner with Enterprise Architecture teams to create Business/ Solution Architecture for new applications and integrations
• Define, document and socialize product requirements - document business and technical use cases, Acceptance Criteria, workflows, and wireframes to support and lead development of new functionality, new solutions through service provider and vendor teams.
• Coordinate and lead Quality Engineering activities and acceptance of system changes between vendors and MI business partners
• Coordinate with support teams for incident resolution, Root Cause Analysis (RCA) and prioritize defect fixes, Root Cause remediation in the product backlog.
• Evaluate product improvements and new technical solutions to align with business objectives
Required:
• 7 years’ experience in information technology application design or development projects
• Undergraduate degree
• Demonstrated project leadership and management skills, including a demonstrated ability to lead multi-functional project teams and 3rd party vendors to deliver concrete actions and results
• Demonstrated ability to deliver results under challenging conditions, particularly when faced with complexity, ambiguity, and aggressive timelines
• Demonstrated ability to assess customer needs, creatively approach solutions, and decide and influence appropriate courses of action
• Hands-on experience with cloud-native microservices, API development, and event-driven architectures.
• Proficiency in CI/CD pipelines, DevOps tools (Git, JIRA, Jenkins, Dynatrace), and containerization.
• Experience with JIRA and Confluence
• Strong project management skills (PMI certification a plus)
• Strong process management, negotiating, influencing, and problem-resolution skills
• Experience completing information technology cost/resource estimates to implement and support solutions
• Excellent communicator, both written and spoken
• Experience with Agile Development methodology and tools (CSPO or CSM certification a plus)
• Experience in using AI tools for Requirements documentation and Testing
Preferred:
• Familiarity with hospitality industry applications and processes
• Experience working with 3rd party vendors and service providers
• Familiarity with Golf, SPA operations, technology and or marketing
• Familiarity with existing information architecture, application portfolio, and information management methodology