What are the responsibilities and job description for the Account Manager position at MRI - Angott Search Group?
Park Avenue Group has partnered with a growing compounding pharmacy in Fort Lauderdale, Florida, to find a motivated and customer-focused Account Manager. This position will be responsible for managing customer relationships, coordinating daily orders, onboarding new accounts, and driving business growth while delivering exceptional customer service.
Key Responsibilities
- Develop and maintain strong relationships with prescribers, clinics, and existing customer accounts.
- Identify new business opportunities and onboard new customers to expand the company's client base.
- Manage daily order processing, fulfillment coordination, and shipment tracking.
- Respond to customer inquiries, provide order updates, and resolve issues promptly.
- Maintain regular communication with key accounts to strengthen customer satisfaction and retention.
- Identify opportunities to increase sales and expand existing customer relationships.
- Communicate medication pricing, delivery options, and order details to customers.
- Collaborate with internal teams to ensure accurate order fulfillment and a positive customer experience.
Qualifications
- 3 years experience in account management, inside sales, customer service, or business development.
- Pharmaceutical, compounding pharmacy, or healthcare industry experience preferred.
- Strong relationship-building, communication, and customer service skills.
- Proven ability to identify sales opportunities and grow customer accounts.
- Excellent organizational skills with the ability to manage multiple priorities.
- Proactive, detail-oriented, and results-driven approach.
- Proficiency with Microsoft Office and CRM systems preferred.
Salary : $75,000 - $85,000