What are the responsibilities and job description for the Cellphone and Computer Repair Technician position at Mrfixit Smart Phone & Computer Repair?
Smartphone and Computer Repair Technician / Electronics Specialist
Mr. Fix It – Valdosta, GA
Mr. Fix It is a fast-paced electronics repair and retail shop specializing in smartphones, computers, tablets, gaming systems, and wearables. In addition to tech repair, we also buy and sell precious metals, including coins, bullion, and jewelry.
We’re looking for a confident, customer-focused tech who wants to grow skills, earn commission, and work in a multi-revenue retail environment.
Responsibilities
- Repair and diagnose smartphones, tablets, computers, and gaming systems
- Diagnose hardware and software issues
- Explain repairs clearly to customers
- Provide repair estimates and upsell accessories/devices
- Deliver excellent customer service from check-in to completion
- Track repairs and inventory using POS systems
- Assist with buying and selling precious metals (training provided)
Jewelry repair or metalworking experience is a BIG plus but not required.
Recommended Experience
- 1 year cell phone and/or computer repair (personal or professional)
- iPhone, iPad, Mac, or PC repair experience
- Soldering or micro-soldering (plus)
- Jewelry repair experience (major plus)
- Retail electronics or repair shop experience
Pay & Schedule
- Base pay $10.00 – $18.00 per hour (based on experience)
- Commission pay on device and accessory sales
- Full-time or part-time
- Monday–Saturday
Requirements
- Strong customer service skills
- Ability to meet sales goals
- Organized, detail-oriented, and reliable
- Reliable transportation
Work Location
- In person
Job Types: Full-time, Part-time
Pay: $10.00 - $20.00 per hour
Expected hours: 30 – 45 per week
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Have you ever worked in a repair shop before? If so how many years?
- What types of devices have you personally repaired or diagnosed?
- Describe a repair you completed start-to-finish without assistance. What was the issue and how did you fix it?
- Have you ever worked for a carrier store like AT&T or Verizon?
- This role involves retail sales and commission. Give an example of how you’ve successfully upsold a product or service to a customer.
- Are you comfortable buying and selling high-value items such as gold, silver, coins, bullion, or jewelry while following strict procedures? Briefly explain your experience.
- Do you have any experience with soldering, micro-soldering, metalworking, or jewelry repair? If yes, describe. If not, are you willing to learn?
Work Location: In person
Salary : $10 - $20