What are the responsibilities and job description for the Sales Service Representative position at MRC Global?
MRC Global is a leading supply-chain solutions provider, connecting world-class manufacturers of pipe, valves, and fittings (PVF) with leading energy and industrial companies. The company is known for building strong, long-term relationships and delivering high-quality solutions that meet customer needs. With a global reach, MRC Global extends its expertise to optimize supply chains worldwide, driving efficiency and reliability for its partners.
This is a full-time, on-site role located in Houston, TX, for a Sales Service Representative. The individual will manage customer accounts, ensuring timely and accurate order processing, monitoring inventory levels, and providing solutions to meet client needs. Responsibilities include handling customer inquiries, coordinating delivery schedules, and fostering relationships to support sales growth and customer satisfaction. The representative will collaborate with various internal teams to achieve business objectives and maintain service excellence.
- Strong customer service, communication, and relationship-building skills.
- Experience in order management, inventory coordination, and logistics organization.
- Proficiency in sales strategies and account management.
- Ability to analyze customer requirements and propose effective solutions.
- A collaborative mindset with attention to detail and task prioritization.
- Proficiency in relevant software tools such as CRM systems or inventory management platforms.
- A Bachelor's degree in business, supply chain, or a related field is a plus.
- Understanding of supply-chain operations or experience in PVF-related industries is an advantage.