What are the responsibilities and job description for the Part Time CSR/Dispatcher for Plumbing Company position at Mr. Rooter® Plumbing?
Benefits:
A leader in the Plumbing and Sewer/Drain Industry is seeking an experienced Dispatcher to join our established team. This is an exceptional opportunity to be part of a stable company with a solid record of growth and top performance.
This position is part-time for the afternoon shift approximately 20-30 hours per week. Typically 3:00pm to 8:00 pm
Specific Responsibilities:
- Flexible schedule
- Free food & snacks
- Competitive salary
A leader in the Plumbing and Sewer/Drain Industry is seeking an experienced Dispatcher to join our established team. This is an exceptional opportunity to be part of a stable company with a solid record of growth and top performance.
This position is part-time for the afternoon shift approximately 20-30 hours per week. Typically 3:00pm to 8:00 pm
Specific Responsibilities:
- Receive incoming calls in professional and courteous manner
- Enter call details into Service Titan
- Prioritize and coordinate the scheduling of services
- Dispatch technicians to jobs
- Close out jobs with information given by technician
- Coordinate delays in schedule with customers and service technicians
- Perform other duties as needed
- Must be able to work in a fast-paced environment
- Minimum two years admin experience
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
- Saturday shift mandatory
- All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.