What are the responsibilities and job description for the Roadside Assistance Technician position at Mr Quick Pick Tulsa BA?
Job Summary
Must live within 15 miles of city. We are seeking 1 motivated and skilled Roadside Assistance Technician to join our team! In this vital role, you will provide prompt, professional support to drivers experiencing Roadside needs or emergencies. Your expertise in Lockouts, Tire changes and plugs, jump starts and battery replacements, will ensure that stranded motorists receive reliable assistance quickly and safely. This position offers an exciting opportunity to work outdoors while the job is on call during a scheduled time, solve mechanical challenges on the spot, and deliver exceptional customer service that keeps drivers moving forward.
Responsibilities
- Respond swiftly to roadside assistance calls, arriving equipped with the necessary tools and parts to resolve roadside issues.
- Perform a variety of repairs including tire changes, battery jumps, lockouts, fuel deliveries, new battery installs, and a few other things.
- Deliver exceptional customer service. Hit goals such as ETA goals and battery goals etc...resulting in great customer satisfaction reviews.
- Maintain accurate documentation by properly rotating service calls.
- Ensure safety protocols are followed during all roadside interventions to protect yourself and the motorist.
- Communicate clearly with customers, keeping them updated on your arrival times for their service, what youre doing during the requested service and ensure they are satisfied with your service and had a positive experience.
Qualifications
- Basic vehicle maintenance proficiency; tire changes, plugs, jumps, batteries preferred.
- Ability to work independently in outdoor environments under various weather conditions. We take calls for service in the heat and snow, rain or shine.
- Excellent problem-solving skills with a focus on safety and customer satisfaction.
- Must be able to be on call...waiting on a call for service, for long hours. Must be able to hit ETAs.
Prior experience with roadside assistance is preferred but not required; training will be provided for motivated candidates. COMMISSION POSITION. Most people make between 600 to 1100.00 a wk. This is not guaranteed but what our guys make on average.
We offer health and dental insurance after 2 months of employment. Company pays 50% of your insurance cost!
SERIOUS APPLICANTS ONLY..if you call in to jobs often...please don't apply
This job requires a self motivated individual who is able to hold himself accountable to job standards and to be on call for long periods, including 1 overnights/wk. Understanding we are a small company and need reliable people who will make their shift. Do not need those who have excuses. Must be 25 or older due to insurance requirements.
Join us to be part of a fast-paced team dedicated to helping drivers get back on the road safely!
Job Type: Full-time
Pay: $600.00 - $1,000.00 per week
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- On-the-job training
- Tools provided
Application Question(s):
- Can you successfully pass a background check?
- Are you over age 25? Required due to insurance requirements.
License/Certification:
- Driver License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: On the road
Salary : $600 - $1,000