What are the responsibilities and job description for the Client Experience Manager position at Mr. Handyman of Greater Cincinnati?
Office Professional
Mr. Handyman of Greater Cincinnati
Mr. Handyman is growing, and we’re looking for a friendly, organized Office Professional to join our fast-paced team. We’re known for exceptional customer service, quality workmanship, and our Done Right Promise—and we’re looking for someone who can help deliver that experience every day.
Pay
- $18–$23 per hour based on experience
- Plus Performance bonuses
- Paid holidays and paid time off
- Health, dental, vision, and retirement benefits
What You’ll Do
- Answer inbound calls and assist customers professionally and efficiently
- Schedule Service Professionals and coordinate daily workflows
- Communicate project details and customer expectations clearly
- Help provide solutions and create an outstanding customer experience
- Support office operations in a fast-paced team environment
What We’re Looking For
- Excellent communication and phone skills
- Strong organizational and multitasking abilities
- Detail-oriented with strong problem-solving skills
- Comfortable using computers, email, Microsoft Office, and web-based systems
- Friendly, professional, dependable, and team-oriented
- Willingness to learn company systems and processes
Requirements
- Live within our service area
- Reliable transportation
- Ability to pass a background check
- Positive, customer-focused attitude
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $23