What are the responsibilities and job description for the Operations Manager position at Mr. Greens Produce?
Seeking a Talented Operations Manager in San Antonio!
Mr. Greens has proudly grown into one of the largest privately-owned produce distributors in San Antonio, Texas. With deliveries 365-days a year, 7-days a week and multiple runs per day, Mr. Greens has set the gold standard for service. Mr. Greens serves a large variety of clients, including restaurants, hotels, country clubs, caterers, grocery stores and retail outlets.
General Summary:
The Operations Manager is responsible for the effective operation of the Shipping, Receiving, Transportation and Facility departments. In this role you will successfully lead all facets of managing people, performance/productivity, operating expense reduction and process improvement.
Key Responsibilities:
- Operational Management:
- Oversee the day-to-day operations of the distribution center, including receiving, storing, picking, packing, and shipping of food products.
- Develop and implement operational policies and procedures to ensure efficiency and effectiveness.
- Monitor inventory levels and coordinate with the procurement team to maintain optimal stock levels.
- Ensure compliance with food safety and quality standards, as well as regulatory requirements.
- Team Leadership:
- Lead, train, and manage a team of warehouse and logistics staff, promoting a culture of safety, productivity, and teamwork.
- Conduct performance evaluations, provide feedback, and implement training programs to enhance team skills and performance.
- Foster a positive and inclusive work environment that encourages employee engagement and development.
- Process Improvement:
- Analyze operational data and metrics to identify areas for improvement and implement strategies to enhance efficiency and reduce costs.
- Implement best practices in warehouse management, logistics, and supply chain operations.
- Utilize technology and automation to streamline processes and improve accuracy.
- Customer Service:
- Ensure timely and accurate delivery of products to customers, maintaining high levels of customer satisfaction.
- Address and resolve customer complaints and issues promptly and effectively.
- Collaborate with the sales and customer service teams to understand customer needs and preferences.
- Safety and Compliance:
- Ensure a safe working environment by promoting and enforcing safety policies and procedures.
- Conduct regular safety audits and inspections, and implement corrective actions as needed.
- Stay up-to-date with industry regulations and standards, ensuring compliance at all times.
- Budget and Financial Management:
- Develop and manage the operations budget, monitoring expenses and optimizing resource allocation.
- Track and report on key performance indicators (KPIs) and operational metrics.
- Identify cost-saving opportunities and implement measures to achieve financial targets.
Required:
- 6 years professional experience with demonstrated progressive levels of management experience (with at least 4 - 5 years in operational management experience)
- Experience in warehouse and transportation preferred.
Benefits:
- Referral program
- Health insurance
- Paid time off
- Vision insurance
- Health savings account
- Dental insurance
- Life insurance
- Employee assistance program
- Disability insurance
- Paid holidays
WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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- Frequent walking, kneeling, standing, squatting, bending, reaching overhead, and lifting 50 lbs.
- Working in temperatures ranging from 33 to 60 degrees Fahrenheit.
- Constantly exposed to wet conditions including slippery floors.
- Requires wearing company provided PPE: Hairnet/beard net/smokes, etc.,