What are the responsibilities and job description for the Car Wash General Manager position at Mr. Clean Car Wash?
Job Purpose:
As a Car Wash General Manager at Mr. Clean Car Wash, your main goal is to ensure the smooth and efficient operation of our car wash site. You'll be the go-to person for both customers and team members, making sure everyone leaves with a smile and a sparkling clean car. The General Manager role includes bonus opportunities based on key performance indicators.
Key Responsibilities:
- Oversee the day-to-day operations of the car wash facility, ensuring efficient and effective service delivery.
- Manage inventory levels to ensure the availability of necessary supplies and equipment.
- Ensure the quality of equipment and services, addressing any mechanical issues promptly.
- Open and close the site, ensuring all security, cash handling (if applicable), and operational tasks are completed.
- Uphold brand standards and ensure compliance with company policies and procedures.
- Lead by example, hiring, training, and supporting staff to provide outstanding customer service.
- Monitor and analyze key performance indicators to drive improvements and achieve business objectives.
- Maintain a safe and clean work environment, adhering to health and safety regulations.
- Perform any other job tasks as assigned to support the team and operations
Preferred Education:
- High school diploma or equivalent
- A college education is a plus
Required Experience:
- Experience in providing excellent customer service
- Experience in managing site operations and addressing equipment or mechanical issues
- Experience in training associates on processes and procedures
- Experience in driving sales, memberships, and loyalty programs
- Experience in managing labor, expenses, and chemical/supply utilization
Preferred Experience:
- 2 years of experience in a car wash environment
- Experience in car wash management
- 2 years of experience in retail
Required Skills and Abilities:
- Ability to work outdoors in all weather conditions and seasons
- Ability to be on your feet for extended periods or the entire work shift
- Physically able to bend, stoop, squat, kneel, reach, and step to perform job duties
- Ability to carry up to 50 pounds for short distances
- Ability to maneuver around vehicles
Minimum Qualifications:
- Flexible availability, including nights, weekends, and holidays
- Must pass a pre-employment background check and drug screening
Salary : $60,000 - $90,000